Vacancy expired!
Customer Data Steward in Chicago, Illinois Posted 01/18/22
THE TEAM YOU WILL BE JOINING:- Fortune 100 Financial Services Company
- 100-year history of dedication to customer satisfaction, success and growth
- Tremendous growth and new business strategy leading to the need for new talent
- Significant investments in cutting-edge technology
- Culture: Excellent work environment that fosters collaboration
- Growth: Ability to make an impact on the direction of the organization
- Opportunity: Gain hands-on experience working with cutting-edge technology
- Stability: Recent financial performance of the company has reported record profits
- Applies mathematical, statistical, and economic techniques that determine market conditions, project consumer needs, and inform business initiatives.
- Utilizes trends found from modelling to inform other lines of business such as product development and marketing decisions.
- Creates data mining models, statistical reporting, and data analysis methodologies to identify key customer segments and to simulate impact of potential future business decisions.
- Participates in development of detailed reports and conclusions for business, finance, and investment management based on data summaries.
- Identifies areas of opportunity and risk through data analysis and modelling.
- Provides information for additional research and analysis in line with statistical methodology.
- Partners with other areas of the business to model the potential outcomes of implementing various business strategies
- Work to resolve issues in our Exceptions queue
- Complete customer service requests from Sales team
- Independently motivated, must complete all research needed, detail-oriented
- Bachelor's degree from an accredited four-year university
- Two years previous work experience, preferably in maintaining data quality, resolving transactions and account data
- Financial Industry experience preferred
- Data stewardship experience preferred
- CRM (Salesforce, MS Dynamics, or similar application)
- MS Office Suite (particularly MS Excel)
- Experience with BI tools a plus
- Ability to display independent judgment to make decisions where no clear precedents exist; adjusts plans and deliverables with the right approvals and the business goals in mind.
- Ensures that all standards are followed, and controls are adequately designed and implemented.
- Strong analytical skills, SQL or similar coding skills definite plus
Vacancy expired!