Vacancy expired!
Description SHIFT: Day JobSCHEDULE: Full-timeJob Title: Desktop Management Analyst Sr Location: Remote/Work From Home (Considering candidates residing in, or near, Chicago, IL) Hours: Monday-Friday, 8am-5pm Be part of an extraordinary team! We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact? Please Note: Associates in this job working from a California location are eligible for overtime pay based on California employment law. How you will make an impact: Responsible for installing, configuring, testing, and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations Primary duties may include, but are not limited to: Performs assigned tasks to complete moderate to highly complex customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops.
Provides support to IT users of desktop management tools to resolve technical issues of moderate to high complexity and provides 3rd level Helpdesk support for resolution of Sev1/Sev2 outages, based on SME status.
Interface with software vendors to resolve desktop toolset issues of moderate to high complexity.
Participates in meeting to advance regional or enterprise desktop configuration initiatives of moderate to high complexity and leads breakout sessions to gather requirements.
Evaluate and recommend standalone Desktop Management software tools to increase team productivity and reduce cost. Represent the team as SME for simple to moderately complex audit requirements, in conjunction with administrative manager.
Perform level II systems administration of selected desktop management applications.
Qualifications Minimum Requirements: Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 4 years of Information systems related experience with specific background in computer networking, or telecommunications; or any combination of education and experience, which would provide an equivalent background.
Requires experience with consulting/collaborating with peers and managers from diverse areas and with business partners to develop appropriate technical solutions for the business.
Preferred Skills, Capabilities and Experiences:
Technical certification strongly preferred.
Experience in the following is strongly preferred:
Database management, methods and best practices; software, software configuration and/or operating systems.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.
Anthem, Inc. has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
REQNUMBER: PS74099-Illinois
Vacancy expired!