Job Details

ID #21605056
State Illinois
City Chicago
Job type Full-time
Salary USD TBD TBD
Source Northwestern Memorial Healthcare
Showed 2021-10-23
Date 2021-10-22
Deadline 2021-12-21
Category Et cetera
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Lead Medical Assistant - Internal Medicine, Full-time, Days

Illinois, Chicago, 60601 Chicago USA

Vacancy expired!

Job Description

The

Lead Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Lead Medical Assistant provides support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role leads the work of Medical Assistants and ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality.

Under the direction of the Practice Manager, this position regularly assigns, instructs and checks the work of other medical assistants, provides training and orientation of new employees,and identifies and helps resolve staff and operational issues.

Responsibilities:

  • Leads the work of Medical Assistants within the practice.
  • Serves as a role model and resource to clinical staff.
  • Provides training and orienting to all medical assistants, and maintains training and orientation materials and records.
  • Monitors and evaluates policies and procedures to suggest operational changes.
  • Participates in conferences and meetings, and represents the work unit on organizational initiatives
  • Ensures efficient patient flow through the site:
    • Escorts patient to exam room, identifies patient, prepares patient for examination
    • Obtains vital signs.
    • Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information).
    • Informs provider and registered nurse of any significant change in vital signs or acute symptoms.
    • Anticipates/sets up equipment or supplies needed for visit.
    • Cleans and prepares exam room for next patient.
    • Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly.
  • Assists practitioner with medical and surgical procedures:
    • Electrocardiogram
    • Venipuncture
    • Immunizations
    • Sets up procedure trays
    • Specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider.
  • Provides high quality care:
    • Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments
    • Participates in environmental safety rounds.
    • Maintains vaccine/medication inventory.
    • Monitors and maintains equipment and instruments.
    • Assists in ordering supplies and disposes expired items.
    • Adheres to office opening and closing procedure
  • May perform other duties as assigned

Qualifications

Required:

  • High school diploma or GED equivalent.
  • Current certification as a:
    • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR
    • Registered Medical Assistant (RMA) through American Medical Technologists (AMT) OR
    • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) OR
    • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
  • Basic Life Support (American Heart Association) certification.
  • Completion of pre-employment competency exam.
  • Strong computer skills.
  • 2 years relevant clinical experience.

Preferred:

  • Completion of accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with electronic medical record.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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