Job Details

ID #46076643
State Illinois
City Chicago
Job type Permanent
Salary USD TBD TBD
Source TransUnion
Showed 2022-09-29
Date 2022-09-28
Deadline 2022-11-26
Category Et cetera
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Manager of End User Computing

Illinois, Chicago, 60601 Chicago USA

Vacancy expired!

TransUnion's Job Applicant Privacy Notice

What We'll Bring:• A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.• Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.

What You'll Bring:

Ability to lead a team of engineers that will provide technical basis for all TU Associates. Work closely with Executive leadership team and the highest leaders in TU managing the technical functions to support End Users and VIPs across the Globe. Collaborate across all sub domains of the Digital Workspace and reach out to InfoSec and Global Service Desk.
  • Minimum of 5 years' experience with Desktop Engineering technology solutions that support consistent and scalable enterprise solutions
  • Knowledge & experience in modern endpoint management
    • Intune, SCCM knowledge and excellence
    • Networking experience using VPN technologies
    • Imaging experience
    • Vulnerability Patching of OS and 3rd party software
  • Knowledge & experience with a team of engineers and operations to work collaboratively to support over 14,000 users
  • Strong leadership and team-building skills, including the ability to interact with executive leadership team
  • Ability to drive global organizational change within the EUC domain
  • Exceptional communication skills with global & diverse audiences - Strong critical thinking and analytical skills
  • Ability to work closely and collaboratively with other areas of TU's the technology stack
  • Great problem solving and effective communication skills to drive solutions
  • Anticipates and prevents problems and roadblocks before they occur

We'd prefer to see:
  • Product knowledge in
    • M365, Azure knowledge, MS-Teams, Outlook
    • VMware Horizon, Citrix, Azure VD/Windows365.
    • AWS deployments
  • Product knowledge in M365, Azure knowledge, VDI and or DaaS experience (in any cloud)
  • Bachelor Degree in Computer Science or related disciplines

Impact You'll Make:

This role will provide overall operational and engineering management across the desktop systems for TransUnion. Managing the team that provisioning laptops (Windows and Mac), testing and deploying new hardware, maintaining images and 3rd party software catalogs, managing ticket queues. Working with vendors to ascertain new products/services to improve TU Associates experiences. This role also manages the VIP hotline for executive support. Refresh hardware based on policies. Working with the Engineering team to insure the TU image is up to date. Reporting on monthly activity and accomplishments. The role includes technical operational, engineering and leadership components across the domain in multiple offices across the globe. Some travel may be required and some presence in the office will be required.

#DICE

#LI-EC1

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities. Exemption is available to qualified candidates as a reasonable accommodation.

TransUnion's Internal Job Title: Manager I, IT Support

Vacancy expired!

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