Vacancy expired!
Provide technical support for Office 365 platform .• Train and mentor other team members to assist with Office 365 SharePoint support and administration.• Resolve and act as escalation and coordination point for Teams incidents and problems related to escalations from service desk and performs root cause analysis• Service Health monitoring using MS 365 console and actively respond based on system alerts and notifications• Requirements gathering for design, development and deployment of a platform or product ensuring adequate resiliency• Analyze, troubleshoot, and deliver Microsoft cloud solutions on Azure and Office 365 platforms• Design and implement organization wide Single Sign On solution integration• Test, troubleshoot and work independently to resolve both customer issues and systemic problems• Coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful upgrades, installations, or integration activities• Apply understanding of company's general business functions and systems to determine impact of system changes to the business and vice versa• PowerShell scripting knowledge within Office 365 / Azure AD / Teams / SharePoint• Mailbox restoration and review of litigation, security alerts• Ensures that work complies with the organizations Standard Operating Procedures (SOPs), Infrastructure Change Control process, policies, standards and procedures• Able to function as Subject Matter Expert (SME) on OneDrive & Teams support and operations• Work with partners to trouble-shoots, diagnose and resolve issues. Provide your technical expertise in finding root cause
Vacancy expired!