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SummaryAs a Project Manager you will play a key role for our benefits administration outsourcing business by serving as the central link between clients and internal team members in the delivery of client projects. You will develop comprehensive project plans and manage teams in delivery of multifaceted projects related to plan renewals, enhancements, implementations and other work. You will play a key role in managing and expanding client relationships. You will have the opportunity to grow your project, management, consulting, client management, leadership and health and welfare technical skills.Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.The RoleDrive superior, consistent project management for concurrent projects
Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards;
Serve as the day to day project lead, ensuring the progress of teams against established goals
Serve as primary, daily contact to clients on delivery of services
Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice
Provide value added consulting to clients concerning health and welfare plan implementation and ongoing administration (e.g. annual enrollment, plan changes) including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc
Efficiently and effectively trouble shoot and resolve client issues
Train clients on use of new tools and approaches
Contribute to the development of new tools, processes and solutions to meet clients’ outsourcing and broader human resources needs
Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
Manage performance of teams composed of business analysts, developers, operational centers of excellence and others against project goals.
Hold regular meetings to monitor progress
Identify and help resolve issues
Motivate and provide developmental direction to team members
Participate in local, regional and national meetings as requested
Partner with colleagues from other practices and regions on assignments that achieve the client’s broader business issues
Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs
Participate in finalist presentations and other activities to help close new business
Meet revenue and billable hour goals as defined by your manager
Work within prescribed budget for project plans
Requirements3-5 years’ experience leading projects involving the application of technology to solve human resource needs such as: Health and welfare or flexible benefits plan administration, HR self- service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll; prior experience as a health and welfare administration project manager preferred
Solid experience consulting on the fundamentals of Health & Welfare plan design and service delivery/technology solutions including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation
Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions
Strong interpersonal and client management skills
Excellent written and verbal communication skills
Strong analytical, integrative and problem solving skills
Strong organizational abilities and flexibility to work in a performance driven environment
Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement
Desire to learn, accept new challenges, and have fun
WTW may be subject to mandatory employment-related COVID-19 vaccination requirements. Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.EEO, including disability/vets (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/02/08093340/EEO-Policies-for-WTW-Careers-site-2022-2.pdf)
Vacancy expired!