Project Manager / IT Operations Specialist

This is a direct hire position with our client in Chicago.The client is unable to sponsor H1-B visa at this time. Position is hybrid (onsite + remote)The Information Technology Support Operations Specialist will assist in the planning, development, and day-to- day operations of the installation, repair and upgrade services of Information Technology systems equipment at all sites and any other technology-related duties as assigned.The Information Technology Support Operations Specialist will also provide project management of various Information Technology projects.The Information Technology Support Operations Specialist will provide regular project status reports to IT leadership.

• The Information Technology Support Operations Specialist is responsible for receiving and evaluating calls for Information Technology projects from staff and customers.
• Information Technology project management duties;
• work with contractors and vendors for technology systems repair and new projects;
• provide assistance in technology modernization projects;
• coordination of day-to-day Information Technology-related project responsibilities;
• work with Information Technology Department to organize major installations, work with Information Technology staff to plan systems and equipment upgrades, and project manage projects as assigned;
• assist management with negotiate pricing and contracts and place orders for Information Technology systems equipment and purchases related to Information Technology;
• assist Information Technology Engineers with research and plan purchase and installation of Information Technology systems, as well as supervise installation;
• work with staff and external consultants to ensure effective support for large-scale Information Technology projects;

• Extensive knowledge and experience with financial information technology systems;
• extensive familiarity with a variety of types of information technology systems equipment and programming, and deployment processes;
• knowledge of and experience in information technology-related issues;
• knowledge of project management best practices; project scope, Gantt charting, Agile project management, change requests, critical path, ISO 10006, key performance indicators, project cost accounting.

• Organize, manage and plan for a complex organization with a variety of critical responsibilities; perform on-site information technology evaluations;
• interact successfully with senior staff and managers in pressure filled situations such as presentations and special events;
• provide on-the-job instruction in customer relations and project management techniques; work with business office staff on service and equipment proposals and contracts;
• work effectively on project management;

• A minimum of three to five (3-5) years experience in Project Management.
• A minimum of three to five (3-5) years experience in the support of Information Technology Systems;

• Graduation from an accredited four-year college or university required.
• Work experience resulting in an equivalent knowledge base may be substituted for the degree requirement on a year for year basis over and above the minimum experience required.
• Project Management Institute (PMI) Project Management Professional (PMP) preferred.