Vacancy expired!
Your Opportunity
This role will support our exciting best-in-class active trading group. Charles Schwab User Experience and Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.- You will support an engaged set of active trader users who rely on our products to manage their financial lives
- By researching and understanding the user needs you will be able to impact how our users do business with Schwab and the thinkorswim brand.
- You will learn how to balance functionality against complexity.
- You will work with an engaged design team that fosters a learning environment
- You will be instrumental in shaping customer journeys and brands; executing across a roadmap of new initiatives
- Most Schwabbies have the opportunity to voluntarily work in the office or at home based on their preference
- When the firm is ready to fully return to the office, employees will have the flexibility of a hybrid work environment, spending some time working remote and sometime in the office.
- Employees and managers can discuss and decide what works best for them, with additional flexibility available based on their role, business needs, and individual circumstances.
- Extensive design experience in responsive web & accessibility
- Financial Service, active trading experience desirable
- 4+ years of experience in a UX-related role
- Innovative and experimental mindset
- Ability to communicate complex messages and trade-offs and tell a compelling story
- Positive attitude and solid work ethic
- Experience running design sessions with cross-functional teams
- Effective relationship builderability to partner cross-functionally and cross-enterprise
- Proficient in design tools like Figma, Sketch, Mural and Invision
- An online portfolio demonstrating interaction design process and thinking
- Adept at delivering high-quality work in an agile, fast-paced environment
- Commit to improving our process and methods
- A curious mind to grow your capabilities and visibility within the organization
- Facilitate collaborative design sketching and ideation sessions
- Set expectations with the project team and prioritize activities. Escalate items appropriately
- Lead design reviews and drive decisions, understanding great designs are achieved iteratively
- Campion and partner with UX Research on usability testing, heuristic reviews, ethnography studies
- Ensure that our design decisions are based on data and client research
- Coordinate with the UX Content Strategy team on content completion and deliverables
- Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation
- Create design solutions that consider digital, physical, and service channels work together
- Represent the design team and maintain the high standards set by the group
- Ensure UX/UI QA is done at an expert level
- Help establish and document design patterns
- Collaborative and cooperative.
- Strategically listen to feedback and help guide the delivery
Vacancy expired!