Vacancy expired!
Job Description
The Customer Service Solution Sales Manager- Strategic Accountswill be responsible for marketsuccess in the Ohio Valley Region forServiceNow’sCustomer Service Management product. This product is built on ServiceNow’smarket leadingService Management platform and applies service management discipline to improve an organizations service relationships (NPS) with its customers through a360-degreeimprovement in customer service processes.
You will be responsible for communicating the Customer Experiencevalue proposition to enterprise prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultant to provide a comprehensive and compelling message to Customer Service leaders across all industries within your region.
https://www.servicenow.com/workflows/customer-workflows.html
Qualifications
To be successful in this role you have:- Selling Customer ExperienceSaaS
- 10+ years deep knowledge on ROI of specialty solutions area to lead solution win
- Excellent communication skills and strong ability to build relationships
- Proven experience as an AE, or in alternative sales/ customer service role
- Demonstrates business acumen and has a deep understanding of business sales processes
- Bachelor’s degree in business, marketing or related discipline preferred.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Vacancy expired!