Job Details

ID #44894284
State Illinois
City Chicago
Job type Permanent
Salary USD $0 - $0 0 - 0
Source Sentinel Technologies
Showed 2022-08-15
Date 2022-08-11
Deadline 2022-10-10
Category Et cetera
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Telecommunications Specialist

Illinois, Chicago, 60290 Chicago USA

Vacancy expired!

Sentinel is seeking a responsible individual for assisting the Senior Telecommunications Specialist with daily telecommunications-related tasks and duties for the Agency to ensure compliance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations. You will be handling all vendor complaints and inquires as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience.

This is a direct hire position located in Chicago, IL.

Qualifications
  • Preferred Relevant Education Bachelor's Degree
  • Minimum Relevant Education Associate degree
  • 3+ years’ experience in Telecommunications
  • 3 years’ experience in personal computers
  • Support knowledge of Telecommunications equipment.
  • Minimum Relevant Experience 2-3 Years
  • 2 years’ experience in Telecommunications
  • 2 years’ experience in personal computers
  • Support knowledge of Telecommunications equipment
  • Should ensures that Plain Old Telephone Service (POTS) lines and Customer Service Records (CSR) are working properly and takes appropriate steps to resolve any issues, when necessary and may be asked to address and resolve any urgent technical support-related issues, as requested
  • Should provide set-up and program design for the Agency's Automatic Call Distribution (ACD) systems and programming
  • This position will require you to push and pull objects up to 50 pounds and climb up and down up to 7 flights of stairs at a time
  • Excellent communication skills (written and verbal)
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Vacancy expired!

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