Associate Project Manager job vacancy

Vacancy expired!

ASSOCIATE PROJECT MANAGER

Who are you:

The Project Manager will be part of NICE's Customer Engagement Analytics (CEA) Services organization, responsible for leading and managing customer facing and internal projects through the entire project lifecycle. CEA's project delivery methodology emphasizes the customer experience and satisfaction while focusing on high quality and timely delivery.

This role demands effective communication with customers and internal stakeholders across multiple concurrent projects. Project Managers must be highly organized, articulate, detail-orientated, and able to lead effectively.

What you will do:

Lead and manage small-to-medium sized customer facing software delivery projects from initiation through closure.
Support larger initiatives in conjunction with Project Managers and Sr. Project Manager
Take full ownership and accountability for project planning, resource management, scope and budget management to deliver profitable projects on time.
Manage project scope, schedule, risks and issues to ensure smooth delivery of projects.
Provide effective, accurate and timely communications to all stakeholders with an emphasis on customer satisfaction - Act as the primary point of contact for customers and partners.
Provide regular updates on internal project management IT systems, use of project management tools and manage project related revenue together with revenue recognition forecast.
Analyze and troubleshoot technical product and client-specific issues.

What you bring to the table:

Minimum 1-3 years of experience managing complex cross-functional projects using established project management disciplines and methodologies.
Must have customer-management experience with focus on stakeholder management - Ability to build and forge strong relationships with customers while understanding their business objectives.
Experience managing multiple concurrent projects of varied complexity utilizing cross-functional teams in multiple locations.
Presentation skills - Able to prepare and present projects in a comprehensive way (status, open issues, risks, delay, defects reporting) to a variety of stakeholders.
Ability to drive customers and internal resources through challenges and delays with minimal escalations.

What differentiates you as the best:

A bachelor's degree or greater from an accredited university
Knowledge of call center and telephony infrastructure and/or software
Experience managing telecom integrations projects
Creative problem-solving ability and comfort with ambiguity

Physical Demands: Overnight travel by car or plane may be required (post-COVID clearances) and the ability and willingness to travel up to 10%, including internationally to North American and European customers.

Be You

We are all different and that is powerful. Variability fuels our business and unites our work. It teaches us that strength lies in differences. To see what matters is our culture, and our culture starts with you.

Your different perspectives inspire us to be better. Your diversity fosters creativity and accelerates our innovation. Your unique skills and abilities make us stand out. Your background and experiences help us reach our full potential.

We are committed to a workplace that is increasingly diverse and inclusive, so be your best you.

Studies have shown that certain groups are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. Our top priority is finding the best candidate for the job and if you are interested in this position we encourage you to apply even if you don't believe you meet every one of the qualifications described.

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Vacancy expired!

ID	#17265854
State	Illinois
City	Chicago
Job type	Permanent
Salary	USD TBD TBD
Source	NICE Systems
Showed	2021-07-25
Date	2021-07-24
Deadline	2021-09-22
Category	Systems/networking
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Job Details

Associate Project Manager