Vacancy expired!
Responsibilities:
- Provide deep understanding of thePlatform integration capabilities including but not limited to API, EDI, and 3rd party integrations
- Set engagement objectives and scope, develop work plans, and coordinate activities across and between multiple project workstreams
- Participate on active client implementation project teams to drive best practices and our technical solution
- Develop software design and architecture documentation
- Identify and resolve issues related to the activation and implementation of the Platform
- Assess clients' technical needs and capabilities during implementations
- Lead solution proof-of-concept sessions with clients to educate on best practices, identify gaps, and recommend process changes and/or solution refinement approaches
- Provide sound recommendations on technical solution to ensure success
- Provide highly responsive customer service and maintain a high level of member satisfaction
- Record and document solutions to common and difficult problems
- Collaborate with engineering to improve the implementation and configuration of professional service processes
- Stay current on software engineering trends & tools, and be practical but open-minded in applying them
- Maintain a high bar for quality and performance of your solutions with vigorous attention to detail.
- Continuously improve how we design, build, and ship software as a highly functional team
- Subject matter expertise within the logistics and supply chain field, including experience working with transportation management systems (TMS).
- A firm grasp of modern software engineering principles and best practices
- Knowledgeable about all phases of the software development life cycle and solution delivery for web, client server, and cloud-based systems
- Experience working directly with customers and stakeholders to understand and develop requirements and formulate solutions
- An understanding of enterprise architecture and how various systems interact and integrate with each other
- Experienced designing and recommending solutions that leverage EDI and API integration technologies
- Ability to communicate effectively to both technical and non-technical audiences
- Ability to prepare and deliver presentations for user, client, and executive level audiences
- Ability to communicate effectively to both technical and non-technical audiences
- Ability to prepare and deliver presentations for user,client, and executive level audiences
- Ability to workindependently, meet objectives, lead priorities/projects with minimal direction
- Initiative and a strong desire to produceresults in a dynamic organization
- Client-first approach and ability to advocate on the Client's behalf while also balancing internal priorities
Vacancy expired!