Job Details

ID #41097075
State Illinois
City Deerfield
Job type Contract
Salary USD Market Market
Source Stefanini
Showed 2022-05-18
Date 2022-05-17
Deadline 2022-07-16
Category Customer service
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Customer Support Technician III

Illinois, Deerfield, 60015 Deerfield USA

Vacancy expired!

Stefanini Group is hiring for a Customer Support Technician III/EDI Implementer Exciting opportunity awaits! Let us help you get started. Call Aditya Yadav - (/ Job Title: EDI Implementer Description:Connect Customers to VAN/EDI networks (primarily GHX) for transaction types for order to cash transaction setsReview mapping tables to identify root cause on failures; specific but not limited to EDI 856 Advanced Shipping Notices

Qualifications:College degree or equivalent1-3 years prior work experience in support role.Working knowledge of JDE and Renal Homecare Services and/or Baxter's Center for Service model(s).1-2 years previous Customer Service experience.Proficiency with MS office suite (Outlook, Teams, Word, Excel PowerPoint), Tableau, process flow software, and CRM software.Root cause analysisProven track record of delivering results in a fast-paced, rapidly-evolving environment, including the ability to facilitate changes in customer behaviorPrevious experience with EDI and/or e-commerce solutions preferred including knowledge of ANSI X12, XML, HTML, and other languagesHealthcare product distribution desired but not required

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