Job Details

ID #19879101
State Illinois
City Deerfield
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source K-Tek Resourcing LLC
Showed 2021-09-19
Date 2021-09-13
Deadline 2021-11-11
Category Et cetera
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Genesys Consultant.

Illinois, Deerfield, 60015 Deerfield USA

Vacancy expired!

Job Description:
  • 6-7 years’ experience in working on Genesys Pure Engage product suite.
  • Strong development knowledge on Genesys Platform SDKs (.Net C#)
  • Minimum 3+ years of implementation and hands on experience with Genesys Platform SDKs development
  • Fundamental knowledge in understanding Voice Routing processes KVPs
  • Good understanding on Genesys Framework Routing GVP SIP.
  • Experience in integrating Voice solutions with external systems like Database web services third-party applications etc.
  • Knowledge on Change Incident and problem management (ITIL Processes)
  • To provide problem diagnosis and solutions documentation administration support and maintenance of Genesys SIP + IVR suite of components.
  • Strong communication skills to gather requirements from business.
  • Excellent communication and documentation skills. -
  • Flexible Manage situations and issues with his/her leadership skills.
  • Self-motivated and go the extra mile to achieve the goals and objectives of the group.
  • Must be a good team player and help to share/exchange knowledge for overall team skill upgrade.

Vacancy expired!

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