Job Description:Job SummaryResponsible for the management of retail roll out projects or programs for assigned Region or business. Responsibilities will include developing teams, identifying risks and issues, and reporting on status to department leadership and other stakeholders. Role will be responsible for all aspects of designated projects or programs, including control of scope, end to end schedule and budget. Also responsible for directing actions of external consultants conducting support of programs at the store level.Job Responsibilities
Leads either multi-location store retail projects or programs, such as fixture installations, content additions, and site upgrades – or – leads similarly scoped systems and software related projects. Understands implications of choices and is able to guide clients to the best solution for their situation
Manages communications to ensure all key stakeholders are kept connected to project or program status, issues, risks and program needs
Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies
Defines ways to increase customer satisfaction and deepen client relationships
Is the key person responsible for communication on project or program health to owners
Coordinates internal and external stakeholders project or program plan including its development, execution, quality control, and lessons learned activities
Reviews high-level deliverables across program/project management function and ensures project work plans are appropriate to meet changing needs and requirements
Hires and manages external general contractors and fixture installation vendors
Develops, implements, and maintains sound project administration practices/procedures to minimize customer and business impact during work
Maintains safe and high-quality construction practices and looks for and implements continuous improvement practices for future projects or programs
Manages project or program budgets and financials
Ensures resources/budgets are available to meet stakeholder needs for planned projects and holds team members accountable for individual team budgets
Delivers project or project close outs in a timely fashion
Ensures exposure to risk is minimized on all projects or programs
Leads the program team to effectively manage changes with the execution team
Develops, implements, reviews, oversees and ensures methodology and project standards
Ensures project managers are utilizing communication tools, such as online project management, to keep stakeholders up to date, and provide visibility to program health
Assist in the development of tracking tools necessary to meet the changing needs of the programs
Directs the activities of internal and external project managers executing programs at in the field
Oversees multiple external consultants working on client engagements within area
Ensures team members are well informed, at all times, of changes and newsworthy events within company
Effectively communicates relevant practice information to superiors
Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual
About WalgreensFounded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com .#LI-CB1Title: Program ManagerCompany Indicator: WalgreensEmployment Type:Job Function: RetailFull Store Address: 200 WILMOT RD,DEERFIELD,IL 60015Full District Office Address: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-2External Basic Qualifications:
Bachelor’s Degree and at least 5 years of program, project and/or implementation management experience OR a High School diploma/GED and at least 8 years program, project and/or implementation management experience
At least 3 years of experience directing delivery of projects and/or programs
At least 3 years of experience presenting and reporting on project and/or program plans to appropriate stakeholders, executives and senior management
At least 3 years of experience applying project management methodologies and practices, including developing a project plan, including charter, scope, project management approach and management plans, such as the statement of work, cost estimates, schedule, etc.
At least 3 years of experience working on cross-functional teams and indirectly managing teams across business units
At least 3 years of experience communicating across multiple functional areas and with external consultants
At least 3 years of experience utilizing project management software and other standard project management scheduling tools, such as Microsoft Project or Projectmates
Experience establishing and maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers
Experience resolving conflicts within a team as issues arise
At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership
Willing to travel at least 20% of the time for business purposes (within state and out of state)
Preferred Qualifications:
Master’s Degree or an MBA
Experience managing programs in a corporation with sales of
Certification as a Project Manager as granted by PMI
We will consider employment of qualified applicants with arrest and conviction records.Shift:Store: