Vacancy expired!
Are you relentless in your pursuit of an exceptional client experience? Are you obsessed with finding solutions that are client-centric?At JPMorgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining CB Client Onboarding you are joining a team dedicated to delivering payments and receivables solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse, proactive team, we want to meet you. The right relationship is everything.Your first three months, you will -Participate in New Hire Training covering the introduction to our onboarding organization, project management tools, end - to - end process flows, and additional resources to help you work smarter
Engage with senior leaders to review our Vision and Strategy
Get to know your partners by attending regular calls to review active implementations
Begin to build your brand and establish valuable relationships.
Learn how we remove roadblocks to success
Begin to learn our Products and how we implement them
Gain experience through shadowing skilled and knowledgeable peers
Partner with a mentor for ongoing training and growth
What you will need to be successful-Passion for delivering a consistent, stellar client and partner experience
Motivation to set the appropriate expectations with every engagement
Comfort in a fast paced, dynamic client-facing environment
Ability to clearly communicate, partner and influence - leading others to a common goal
Enthusiasm to tell a story with facts and data
Willingness to travel, less than 25% of your time
Project Management experience or eagerness to learn
Payments and Receivables experience or enthusiasm to learn
MS Office Suite experience
Appreciation for being a 'keeper of our brand'
Ultimately you'll be expected to own our Client ' s Onboarding experience, end - to - end. This includes:Representing us as the Project Manager and single point of contact on your assigned implementations
Manage client and internal partner expectations with a continued drive to exceed expectations
Use of MS Office tools to document scope, meeting agendas and minutes and project plans
Use of workflow tools to engage various partners across the business to deliver both technical and operational pieces of the solution.
Use of workflow tool for status updates and document repository
Host weekly calls with clients and stakeholders to report status and deliverables
Empowerment to escalate when support is needed to remove obstacles to success
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
Help the community through expansive volunteer opportunities
Join one of our focus groups aimed at Innovation and Transformation; creating the future experience for our clients and employees
Our Onboarding organization is comprised of Associates and VP's. The specific role offered will be based on your previous experience.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans
Vacancy expired!