Job Details

ID #3379756
State Illinois
City Illinois
Full-time
Salary USD TBD TBD
Source Alight
Showed 2020-02-10
Date 2020-02-11
Deadline 2020-04-11
Category Et cetera
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Consumer Experience Senior Consultant

Illinois, Illinois 00000 Illinois USA

Vacancy expired!

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.Alight is seeking a seasoned consultant to join its Consumer Experience practice, which uses multimedia and digital communication to reimagine the way our clients’ people experience Human Resources. In the senior consultant role, you will apply strategic communication, change management, digital consulting while leveraging Alight’s product offerings in your client engagements. You’ll have strong HR subject matter expertise and manage the Consumer Experience relationships with select clients, while contributing to business development and practice growth.Responsibilities include:

Planning and leading the development of effective multi-media communication, change management and digital campaigns, which inspire consumers to take action.

Managing large, complex client projects and relationships.

Consulting with clients at the senior HR level.

Proposing solutions that leverage best practices and creative thinking, while presenting trends and technical information across the Consumer Experience product suite.

Creating and nurturing strong client relationships, becoming their trusted partner and influential advisor on Consumer Experience issues.

Building and managing cohesive, high-impact teams, while leveraging colleague skills and talents.

Mentoring and coaching junior consultants.

Extending and expanding work with existing clients; identifying and pursuing business development opportunities; creating proposals and advancing sales initiatives.

Technical skills and knowledge required include:

Exceptional verbal and written communication skills, demonstrating creativity as well as HR/benefits expertise.

Comfortable engaging with and presenting to clients.

Demonstrated business development and selling skills.

Ability to combine source materials, input from subject matter experts and other relevant documentation to create strategic recommendations.

Accountable for assignments/projects to ensure they’re delivered with excellence and profitability.

Demonstrated experience in coaching, leading, and managing people.

Comfortable learning and applying new technologies.

Software fluency, including the Microsoft Office suite and Adobe Acrobat.

Flexibility to travel (up to 15%).

Education/Work Experience

Bachelor’s degree or higher in related discipline.

Minimum 7 years of relevant work experience.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.DISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.About Alight SolutionsAs the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our dedicated colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.Our values are the essence of who we are:People MatterWe believe in the power of people and know that the best ideas can come from anywhere. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways.Excellence Every DayWe believe that every day is an opportunity for growth and are energized by going above and beyond what’s expected. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution – and we will find it.Think ForwardWe continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. We learn from one another, champion progress and challenge the status quo.Act NowWe are brave in spirit, act decisively, learn quickly and get it done.Be RealWe are forthright and genuine when we speak. People can always trust us to say what we mean and depend on us to do what we say.Our Colleague ExperienceAt Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.Help us reimagine how people and organizations thrive!Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.@AlightSolutions

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