SCA Video Teleconference Tech

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

• In accordance with Executive Order 14042, a candidate for this role must be fully vaccinated for COVID-19 by December 8, 2021 or their start date, whichever is later, subject to the provisions and exceptions of EO 14042 and applicable law.

• Operates multi-media equipment
• Professionally interacts with clients and manages expectations.
• Responsible for all technical aspects of production and setup, ensuring picture, sound and lighting quality

• Configures and troubleshoots video teleconference
• Receives notification of planned/unplanned events, determines requirements and install/operate high- quality audio distribution, sound reinforcement in support of the event; schedules and maintains the calendar for conferences, and associated peripheral and administrative support required for each
• Tests systems to ensure equipment and room functionality
• Escalates issues to the next level if unable resolve issues

• Use company approved installation methods and techniques
• Ensure all work complies with company policies, procedures, standards and conventions
• Assure each system's physical completeness is in accordance with installation drawings
• Comfortable working with other trades and mentoring less experienced technicians.
• Terminate, test and label network, audio and video cabling
• Assist with testing of system components to assure system completeness
• Ability to train end user on AV systems.
• Proficiency with VTC setup and commission.
• Competent using test equipment.
• Excellent troubleshooting skills to the component Level.
• Process all project paperwork including field reports, billing logs and time sheets.
• Performs maintenance and inventory of audio-visual equipment and on permanently-installed audio systems

• Minimum of 2 years' experience with at least 50% of the following equipment and protocols.

• Crestron, Extron, AMX, Biamp, Shure, Audio-Technica, Projectors, Televisions, Computers, Networking, Win10, Mac, Light Linux, 365, Teams, Zoom, Webex, Vidyo, HDBASET, DANTE, Low voltage wiring, Cabling, Terminating, Soldering, Audio Mixing, Audio Setup, Microphones, Audio Mixers, Signal Extenders, VTC, Web Conferencing, TCP/IP, H.323, SIP, G.711, G.729, Cisco, Polycom, Lifesize, Bluejeans Rooms, Zoom Rooms, WebEx, Adobe Connect, Vidya, Digital Signage, AVoIP, audio mixing consoles, audio distribution systems, sound reinforcement systems, digital/analog audio recorders, Audio & Video including signal flow, equipment functionality, control, and programming.
• 2+ years experience with configuration & installation of audio-visual systems.

• Minimum of 1 years' experience with live events in a corporate environment.
• Minimum 1 year exp w/ MS office Suite and Outlook
• Minimum of two years expereince with at least 50% of the following: use of hand/power tools, running cable, soldering, crimping and compressing the vast array of AV interfaces & connectors.
• Minimum of two years experience in cabling and networks
• Minimum two years reading and interpretting any of the following: designs, instructions, wiring schematics, architectural drawings, or project printouts.
• Must be able to stand, kneel and crouch
• Must be able to climb ladders, able to lift in excess of 50 pounds, work in high, cramped, hot humid and/or cold places.
• Willingness to work after office hours and during week ends

• Excellent work ethic and dedication to schedule commitments.
• Knowledge of ITIL
• Must have a high focus on customer service and satisfaction
• Excellent client facing, presentation, interpersonal skills and familiar with and apply the tenants of written and oral communication.
• A proactive desire to help the team wherever needed.
• Must be a self-started with the ability to work to deadlines; manage multiple concurrent tasks; by following instructions; work independently and think outside the box.
• Must be able to maintain the following attributes while under pressure from deadlines: technical capability, professionalism, self-motivation, self-discipline, focus and attention to detail.
• Must be able to maintain a safety-minded approach to all activities.

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