Vacancy expired!
- Effectively manage integration platform and Database platform support by administering all emerging plug-ins, new service packs and versions and ensure effective implementation to provide better services.
- Maintains database and middleware integrations performance by troubleshooting problems by a skilled, cross trained team supporting both services.
- Keeps senior technical management informed by preparing reports on system performance and problems.
- Effectively manage capacity planning of the team based on the demand coming from different IT touchpoint teams
- Facilitate regular performance appraisals for direct reports.
- Assist in creating a development plan for each direct report and ensure proper execution and ongoing review of the plan
- Ensure the deployment of resilient, highly available integration platforms, monitoring/alerting, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of assets.
- Adapt to different delivery methodologies and establish the Database and tasks Automation d riving the efficiency and improving reliability.
- Create roadmaps for the emerging open source databases, perform POCs, create standards and provide recommendations for IT delivery teams.
- Monitor and measure vendor performance against established SLA's, ensuring quality delivered by vendor meets contractual obligations.
- Ensure multi-sourced vendor solutions are well defined and documented, and support model meets client expectations.
- Review vendor support summaries on a timely basis and work to resolve discrepancies quickly
- Forecast budgetary requirements for annual planning rounds
- Forecast effort/labor requirements for annual planning rounds
- Management of Software Renewal process
- Seek opportunities for improvements and cost reductions.
- Drive down costs proactively through tight management of support activities and initiating application enhancements to fix defects showing expected ROI.
Vacancy expired!