Vacancy expired!
IT Support TechnicianIT / Computer / SoftwareMossville,
IllinoisApplyDescriptionInnovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI.With offices in the UK, Mexico and the US we are a leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, Desktop/Laptop and Hardware Maintenance.This is a full time permanent position w/our full benefits package.Summary:Our technician will be providing end-user support onsite Caterpillar. Providing level 2 support including but not limited to laptops, desktops, printers. Responsibilities will include:
Maintain and upgrade Company Desktops, Laptops, Tablets, Smart Phones, Printers, Copiers, and Telephones.
Install and configure software.
Troubleshoot, repair, and configure portable/mobile devices.
Reinstall Windows Operating System.
Active Directory - disabling users, and as a resource for looking up existing permissions, such as shared mailbox access, creating user accounts; group policies etc.
Qualifications will include:
Associates degree and 2-5 years experience
Hardware and software diagnostics and repair
Break/Fix of desktops/laptops/printers
A+ certification preferred
Intermediate-level knowledge of network infrastructure
Ability to occasionally lift, move, and/or carry up to 50 pounds, and occasionally move up to 100 pounds with assistance
ITS offers a competitive salary and benefits program which includes:
Medical/dental plans
Prescription drug program
Vision plan
401(k) with company match
Tuition reimbursement
Flexible spending account
ITS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.#CB
Vacancy expired!