Vacancy expired!
- Monitor the production environment and proactively prioritize, communicate, and resolve any EDI process or system issues.
- Support any issues that are raised or escalated through Account Management or executive leadership
- Ability to assess ramification of issues and prioritize tasks based on business impact
- Ability to evaluate production situations and current information to determine the appropriate course of action and execute decisions
- Offer clear and accurate interpretation of industry-driven changes to internal and external contacts when solicited.
- Proactively communicate updates to internal and external contacts as regulations dictate
- Use access to data and personal observation to identify potential process improvement opportunities.
- Understand the data and perform data analysis to support building new reports and modify existing reports
- Partner with Applications Development or other operational areas to successfully implement enhancements or fixes that will provide value to our EDI clients
- Communicate potential solutions to management.
- Implement solutions independently or collaboratively.
- Report progress and measurements of success to management
- Coach staff needing assistance with production support issues.
- Help staff learn how to troubleshoot issues and practice effective analytic techniques.
- Create knowledgebase that can be used for training Level 1 staff
- Mapping Tools (Informatica, Gentran, Pervasive)
- Relational databases and complex SQL queries.
- JAVA-J2EE and Oracle Fusion (object-oriented programming concepts and design patterns).
- Web Services and SOA and related standards such as SOAP, WSDL, UDDI, and BPEL
- XML technologies and API s such as XSD
- Tableau
Vacancy expired!