Job Details

ID #50000274
State Illinois
City Riverwood
Job type Contract
Salary USD TBD TBD
Source Spar Information Systems
Showed 2023-05-26
Date 2023-05-26
Deadline 2023-07-25
Category Et cetera
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Desktop Support Riverwood, IL (Onsite from Day1)

Illinois, Riverwood 00000 Riverwood USA

Vacancy expired!

Role: Desktop Support Location: Riverwood, IL (Onsite from Day1) Duration: Long term Contract Job Description: The Support Analyst will provide support to End Users on a variety of computing issues. Job Responsibilities and Functions Diagnose, resolve, and follow-up on issues relating to various user computing issues Provide technical support by phone, remote access, deskside, or site visits as required New hire device setup/Imaging Experience utilizing ticketing systems Ensure tickets are accurately documented and resolved in accordance Device inventory management Position may require working extended hours or occasional night/weekend as required Excellent communication skills both verbal and written Ability to multi-task in a fast-paced environment Office 365 Productivity Tools VPN troubleshooting/connectivity Mobile Device Support Follow client Compliance standards Preferred Qualifications 1+ year(s) relevant technical field experience Windows 10 support experience Prior Help Desk experience Prior ticketing system experience, such as ServiceNow Ability to write clear, concise documentation Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success Strong written and verbal communication skills Focus on customer service - Nand Kishore Lead Recruiter SPAR Information Systems (a E-verify Company) Direct: (Text/Call) Desk: Ext: 505 Email: Web: Fax:

Vacancy expired!

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