Customer Care Representative

DescriptionOur client in Rolling Meadows is going through OfficeTeam to assisting with finding a Customer Service Representative to join their team on a temporary to hire basis! The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction. This position would be in a call center environment handling questions on orders, tracking, shipping and account information.Additional job functions entail:-Open and maintain customer accounts by recording account information-Maintain financial accounts by processing customer adjustments-Recommend potential products or services to management by collecting customer information and analyzing customer needs-Prepare product or service reports by collecting and analyzing customer information-Manage large amounts of incoming callsIf interested, please email Mandy.Moore@OfficeTeam.com for more information!Requirements-Proven customer support experience-Track record of over-achieving quota-Strong phone contact handling skills and active listening-Ability to multitask, prioritize and manage time effectivelyOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $12.00 - $15.00 / HourlyLocation: Rolling Meadows, ILDate Posted: February 20, 2020Employment Type: TemporaryJob Reference: 01313-9502474970Staffing Area: Office u0026 Administrative