Job Details

ID #46514680
State Illinois
City Rosemont
Job type Permanent
Salary USD TBD TBD
Source Wintrust Financial
Showed 2022-10-17
Date 2022-10-07
Deadline 2022-12-05
Category Et cetera
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Senior Enterprise Salesforce Business Analyst

Illinois, Rosemont, 60018 Rosemont USA

Vacancy expired!

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges. Why join us?

  • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 8 years) and Employee Recommended award by the Globe & Mail (past 6 years)
  • Competitive pay and discretionary or incentive bonus eligible
  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
  • Family-friendly work hours
  • With 175+ community bank locations, we offer opportunities to grow and develop in your career
  • Promote from within culture

Why join this team?
  • We are a high performing, collaborative, and diverse team focused on transforming the business through engaging work on enterprise-wide product innovation
  • We work across disciplines and departments, with opportunities for exposure to and partnership with executive management in leading strategic initiatives
  • We are seeking a critical thinker who's ready to take on new challenges in support of our stakeholders' ever-evolving business needs

What You'll Do The Senior Enterprise Salesforce Business Analyst plays a critical role in driving the Enterprise Salesforce CRM Strategy to fruition by understanding and translating business stakeholder needs into transformative end user experiences on the Salesforce platform. This individual: engages with various departments across, and at all levels, of the organization to analyze existing business and operational procedures, prescribe how internal / external customer needs may be best met through process improvement via Salesforce features and functions; leverages deep knowledge of the Salesforce platform, establishes the end-to-end target user experience via user stories in JIRA, and consults with Salesforce Center of Excellence in IT and Salesforce Vendor in feasibility and solution design analysis.
  • Possess strong organizational, communication, critical thinking and business analysis skills, with prior experience in product management and Salesforce highly preferred (via previous experience delivering a multi-year, phased implementation, Salesforce Administrator coursework and / or Salesforce Certification)
  • Be adept at building and leveraging internal networks, conducting end user research and assessing business functions / procedures to align Salesforce capabilities to target end user experiences
  • Document functional requirements via JIRA user stories, including supporting current and target state workflows, data definition and mapping, and dashboard and reporting related requirements
  • Effectively lead and shepherd product deliverables through all phases of the agile software development life-cycle, including discovery, prioritization, requirements analysis, grooming and approval, user acceptance testing coordination and completion, production smoke-testing and sign-off
  • Inform the broader product change management strategy, through end user communication and training development and delivery, functional support and technical support escalation, user feedback and adoption
  • Coordinate and perform business administration tasks and ad-hoc analyses regarding operational issues in the continued care and feeding of the platform
  • Demonstrate a highly consultative, service-oriented approach in working and collaborating effectively across all levels of the organization, leading meetings, proposing forward-thinking approaches, documenting agreed-upon decisions and driving key follow-up actions to resolution
  • Excel at identifying opportunities to both establish, evolve and document cross-team operating procedures, institutionalizing these improvements via coaching in day-to-day cross-team interactions
  • Relentlessly seek-out channels to engage in Salesforce platform learning, including participation in Salesforce Communities, remaining on top of Salesforce Release Readiness webinars, sitting through Trailhead and classroom related training, attending virtual or live Salesforce conferences, with an eye toward disseminating knowledge cross-team
  • Leverage the best of the organization's relationship with the Salesforce Account Team by suggesting meaningful opportunities to partner with Salesforce Product and Industry expertise to advance the Enterprise Salesforce Strategy
  • Exhibit comfort in leading all levels of projects from high profile to tactical updates and leading multiple efforts at one time, with the ability to shift priorities quickly
Knowledge/Skills/Background/Experience
  • 5-7 years related work experience in financial services industry, systems, and/or data management.
  • Salesforce certification, coursework and / or previous implementation experience preferred.
  • Strong business analysis skills in Agile framework required.
  • College Degree in related area preferred but not required.
  • Proficient user of the Microsoft Suite of productivity tools: Outlook, Word, Excel, PowerPoint and Visio, with familiarity in Power BI and interest in reporting / analytics desired
Benefits Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance #LI-HYBRID From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.

Vacancy expired!

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