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Description:
Looking for a L2 help desk agent to support a dedicated client.Skills:o365, Help Desk, IT Support, Password reset, Google cert, a+ certificationTop Skills Details:1. 1-2 years experience in a help desk environment (preferably an MSP supporting multiple clients)2. L1 Help Desk troubleshooting aptitude (Browser issues, Printer, WIFI network connectivity issues, Monitor/Docking issues) 3. Active Directory (Password resets, onboarding/offboarding users)4. O365 troubleshooting/admin (Creating shared mailboxes, distribution groups through the admin portal)Additional Skills & Qualifications:Soft skills are priority, manager is willing to take a chance on someone who can provide a great experience to end users.Experience Level:Entry LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.Vacancy expired!