System Administrator

TCI has an immediate need for a

• Solid hands-on experience with configuration, implementation, and administration of operating system deployment and software update management.
• Perform user account creation and activation, password resets, privilege assignment, group membership management, and GPO directory access control using a directory system.
• Create, privilege, and organize windows group policy objects and file shares with domain security compliance and usability as a priority.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues in response to Help Desk Tickets.
• Provide diagnosis for system software / hardware failures and assist in developing solutions.
• Provide hardware support for servers and work with hardware maintenance providers.
• Provide accurate, detailed and timely updates to tickets and projects.
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Create and maintain user and computer accounts and modify file permissions and security access lists.
• Test new releases of products to ensure compatibility and minimize user impact.
• Develop and document technical processes and procedures as needed.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, Raritan KVM (Dominion KX2, CommandCenter) and virtualization environment.
• Maintain user security definitions in Microsoft Active Directory and any other security system as required.
• Monitor and support local SQL databases
• Responsible for capacity, storage planning, and database performance.
• Develop and document technical processes and procedures as needed
• Adhere to strict Information Systems security guidelines in all cases.
• Implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Able to communicate effectively at all levels of the organization, with internal or external customers, in written and oral format.
• Must be available as part of a team for on-call support on a 24 x 7 basis.
• Must work on-site in Scott AFB.
• As required, must be available on ‘off hours’, to perform necessary changes.
• Support server maintenance and special projects, during extended work hours.

• 8+ years’ experience in Windows Server Administration to include Windows Active Directory and GPO assignment and related services.
• 8+ years’ experience Windows Server 2008/R2/2012/2016/2019, Windows 10, Microsoft Office Product Suite.
• 3-5 yeas’ experience with VMware Products, like vSphere and vSAN.
• 3-5 years of database, network administration, or system administration experience.
• 2 years’ experience Raritan KVM (Dominion KX2, Dominion KX3, CommandCenter) is highly desired.
• Must be able to assist local and remote users with complex IT-related issues and support daily IT operations.
• Experienced in DoD C&A Process, DISA STIGs, and IAVA compliance desired.
• Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience preferred.
• Expert knowledge of VMware technologies to include VMware vCenter Server, VMotion, vSAN, and other VMware data center virtualization components.
• Working knowledge of enterprise-level tools to provide and troubleshoot technology services including Print servers/shares, File servers/shares, DNS, DHCP, RADIUS, Client/Server/Firewall VPN connections, Encryption.
• Familiarity and proficiency with Active Directory.
• Familiarity and proficiency with Raritan KVM (Dominion KX2, CommandCenter).
• Familiarity with SCAP / ACAS, vulnerability scanning desired.
• Knowledge and experience in system monitoring / monitoring tools and trouble shooting.
• Knowledgeable in DoD IAM, FISMA, and RMF concepts desired.
• Microsoft Certified Solution Associate is required.
• Microsoft Certified Solutions Expert is a plus.
• System admin and IT certifications in Linux, VMware or other related fields are a plus.
• Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either CompTIA A+, CompTIA Network+, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), or CCNA-Security.
• CompTIA Security+ CE is the preferred certification.
• Must have an Active and current DoD Secret security clearance.