Job Details

ID #3638699
State Illinois
City Vernonhills
Full-time
Salary USD TBD TBD
Source Baxter
Showed 2020-03-24
Date 2020-03-25
Deadline 2020-05-24
Category Et cetera
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BCU Spec, Mortgage Servicing

Illinois, Vernonhills 00000 Vernonhills USA

Vacancy expired!

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision.At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago Tribune Top 100 Workplace and a certified Great Place to Work.Visit the link below to learn more about #LifeAtBCU:https://players.brightcove.net/3101254895001/defaultdefault/index.html?videoId=6013229634001The Mortgage Servicing Specialist will be involved with managing a quality member experience after real estate loans close by responding to member requests and assisting with the general oversight of our portfolio of loans.

Work as part of a team to ensure that closing packages are reviewed, imaged, and set up for servicing in a timely manner;

Responsible for document management with sub-servicer.

Will review and reconcile the open document, missing documents report, missing legal report, and satisfaction reports monthly as needed;

General member service to include responding to member or other 3rd party inquiries, researching and/or preparing documentation, and analyzing requests in accordance with established guidelines to determine appropriate courses of action;

Oversee the loan modification process that is tracked currently through Temenos.

Ensure quality control review of documents and new loan terms and submit modification update requests to vendor;

Build relationships with our key contacts at our sub-servicer and within BCU and serve as the main point of contact for other internal departments and issue resolution;

Create monthly metric and scorecard presentation and be actively involved with any policy and regulatory changes;

Monitor the Real Estate Servicing inbox and respond to member, vendor, and internal requests;

Invoice Direct Bill Relocation Loans and track repayment;

Monitor incoming communications from our Flood Insurance Vendor;

Requirements:

College Degree preferred or equivalent industry experience

At least two years of first mortgage processing experience or equivalent

Proven ability to see projects from conception to completion

Demonstrated ability to effectively communicate within all levels of the organization

Strong analytical and organizational skills

Professional, reliable and detail oriented

Demonstrated analytical skills with close attention to detail

Team oriented with the ability to work independently with little supervision

Ability to meet deadlines, prioritize workload, and to perform in a fast-paced, high volume environment

BCU Shared Values. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our Members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.Life at BCU. With a culture built off relationships and referrals, we’re committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique culture that supports a healthy work/life balance. For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace. #LifeAtBCUEqual Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.EEO is the Law at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the law - Poster Supplement at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdfPay Transparency Policy at https://www.dol.gov/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdfReasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to AmericasTTA@baxter.com and let us know the nature of your request along with your contact information.Our products and therapies touch the lives of millions of people around the world every day, which is why we are focused on transformative innovations that bring smarter, more personalized care to all of us. For 87 years and counting, we have been at the critical intersection where the ideas that save and sustain lives meet the providers who make it all happen. And now, we are determined to realize our boldest opportunities to transform global healthcare for years to come.

Vacancy expired!

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