Job Details

ID #23269197
State Illinois
City Warrenville
Job type Permanent
Salary USD $110,000 - $120,000 110000 - 120000
Source HCL America Inc.
Showed 2021-11-22
Date 2021-11-03
Deadline 2022-01-01
Category Et cetera
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DevOPS Certification & Deployment Test Engineer

Illinois, Warrenville, 60555 Warrenville USA

Vacancy expired!

Are you a fit for our team?At HCL, our knowledgeable and experienced professionals are the substance behind the world-class services we deliver. Working at HCL means you will be utilizing cutting-edge technologies and systems, bolstering your expertise while constantly acquiring new skills. We promote a culture of innovation where our employees' ideas and talents can thrive.

Join us!Our business is growing, and so is our team! We are always on the lookout for skilled professionals to join us and welcome you to browse our current openings below. Job description

Key Requirements:
  • Quick and independent learner
  • Ability to see the big picture
  • Continuous improvement mindset
  • Comfortable working in complex and demanding environments with high degree of change
  • Experience working in advanced iterative methodologies such as Agile
  • Responsible for Certification test planning and execution for network/field validation testing in a large telecommunications environment.
  • End to End call flow testing of VoIP services which may require coordination with other teams (Domestic and International)
  • Developing test scripts and plans; Perl and / or Shell scripting experience is a plus
· Experience with Unix and Linux such as gathering, analyzing, and troubleshooting networks· UNIX/LINUX/Solaris and Windows –hands on experience managing a platform/server· Applying OS patches and upgrades on a regular basis and upgrading administrative tools and utilities. Configuring /adding new services as necessary.· Creating, changing, and deleting user accounts per request.· Experience with Openstack, KVM, vmware and virtual environments, web technologies and scripting· Experience in the interoperability testing of AND /OR resolve issues identified during testing· Experience with quality and bug tracking systems? (Quality Center, JIRA, BMC remedy, etc)· Experience with python, yang SSLl, TLD, ACL,Window Server
  • In some cases, responsible for Tier 4 problem and troubleshooting/diagnosis and resolution
  • Provide support to teams with customer cut-overs and migrations
  • Provide Lab environment test support
  • Understanding and debugging capabilities for SIP and WireShark traces/captures
  • Test SIP call traces and SIP call flow
  • Develop Method of Procedure for field implementation
  • Attend project meetings to review system and test requirements
  • Provide production and escalation support to Operations and Service teams
  • Report and analyze Change Management activities across the VoIP network
  • Conflict identification, exception approvals, freeze administration and emergency requests for all changes hitting the VoIP network.
  • Track and report on Outage Remediation action items until completion
  • Provide on-call support for after hour emergencies and exceptions

Required Skills/Experience:
  • 5+ years of testing and field support experience in various VoIP/IMS and/or Mobility products and technologies with focus on Cloud / Openstack.
  • Strong Unix skills and knowledge of OpenStack, Ansible and relevant protocols for virtual services design including PHP, HTML, XML, Java, Python is a plus.
  • Tier 4 problem and troubleshooting/diagnosis and resolution experience.
  • Knowledge/experience with various protocols/architectures (SIP, H.323, IMS, T.38) wrt implementation, interworking, troubleshooting, and support
  • Hands-on operational and engineering experience with key VoIP and/or Mobility network element platforms: Metaswitch (ISBC), Nokia (ALU) IMS Platforms, VoIP Gateways, Sonus Gateways and Soft switches, BroadSoft Application Servers, and Ericsson, etc. is desirable
  • Experience with gathering, analyzing, and troubleshooting complex customer/network (VoIP and/or Mobility) sessions at the packet level, using tools such as Wireshark, Agilent, Tektronix, Netscope.
  • Strong written and verbal communications skills – required for working directly with vendors, customers, and manage/direct outage bridges.
  • Understand and able to configure voice gateways with registrar server and troubleshoot connectivity issues
  • Issue management and tracking (good project management and record keeping skills)
  • Knowledge of quality/bug tracking systems (i.e. Quality Center, TMATS) and testing processes
  • Testing and field support after hours may be needed
  • Understanding of the SIP protocol and IETF standards in support of VoIP services. Examples: RFCs 3261, 3262, 3264, 4566, etc.
  • Ability to work multiple tasks and work with varying degrees of priority
  • Ability to work under pressure with several deliverables
  • Experience working in large and small environments across multiple time zones
Educational Requirements:
  • Minimum Bachelor’s degree in Computer, Telecom, or related technical field

Vacancy expired!

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