Job Details

ID #21735085
State Indiana
City Bloomington
Full-time
Salary USD TBD TBD
Source Robert Half
Showed 2021-10-26
Date 2021-10-27
Deadline 2021-12-25
Category Et cetera
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Customer Service Representative

Indiana, Bloomington, 47401 Bloomington USA

Vacancy expired!

Description Customer Service Representative Openings!Administrative and Customer Support Team has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing company. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.How you will make an impactHandles customer inquiries with regard to order status and delivery dates, product warranty status, product options and specifications, dispenser referrals, etc.

Fulfill stock product and accessory orders.

Collaborates with Sales personnel by proactively contacting customers to discuss and resolve sales and service issues

Utilizes technology to document customer interactions, file and distribute customer complaints to appropriate departments and provide feedback to the customer with regard to process improvements made and/or service action taken.

Researches and resolves issues regarding mis-shipments, finance matters, and history of products.

Provides internal customer service support for manufacturing facility by contacting customers for order clarification, communicating necessary changes made to custom orders, and follow-up with regard to commitments made regarding product delivery.

Performs special projects as assigned.

Requirements

What we're looking forExperience processing complex transactions and performing extensive research to resolve complex customer inquiries

Excellent verbal, written, and social communication skills

Ability to interact effectively with internal and external partners and clients/customers

Advanced Microsoft Office skills

Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

Vacancy expired!

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