Job Details

ID #46001456
State Indiana
City Oklahomacity
Job type Permanent
Salary USD TBD TBD
Source Fleetcor Technologies Operating Company, LLC
Showed 2022-09-26
Date 2022-09-25
Deadline 2022-11-23
Category Et cetera
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Relationship Manager

Indiana, Oklahomacity 00000 Oklahomacity USA

Vacancy expired!

Summary:

The Client Relationship Manager lll is responsible for the overall management of a book of assigned accounts based in regional states, focused on FLEETCOR and our Comdata corporate payment products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.

Job Duties:

•Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of FLEETCOR product and service

•Establish and maintain strong relationships with all levels and key personnel within the client's companies; ensure FLEETCOR has senior management contacts

•Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with FLEETCOR products and services

•Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.

•Liaising with internal departments using superior communication skills to ensure the assigned client's needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.

•Develop and monitor client financial performance including renewal planning, negotiation and profitability levels

•Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits

•Provide feedback to management on market trends as represented by our clients

•Maintain a high level of FinTech and payment processing knowledge as well as client's industry

•Grow existing programs by understanding existing procedures and uncover where efficiencies can be made

•Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Accounts Payable, implementation, project management and IT teams)

Requirements:

•FinTech and payment processing experience dealing with clients directly.

•Confident, self-motivated individual with 10+ client management or sales experience handling complex clients maintaining positive relationships

•Strategic thinker and ability to understand various client's businesses, technology and financials

•Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio

•An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level

•A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.

•Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills

•Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com

•Bachelor's degree or equivalent experience

•Willingness to travel as required up to 20%

#LI-AG2

About the Company: FLEETCOR Technologies, Inc. ("FLEETCOR") is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.
  • $2.8B Annual Revenue
  • 800,000 Directly Served Business Clients
  • 9,700+ Employees
(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor's product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics: customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

FLEETCOR enjoys global recognition including:
  • Forbes Global Growth Champion - FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista
  • Forbes World's Most Innovative Companies - FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!
  • Fortune 1000 Company - FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking #872
  • S&P 500 - In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks
Our Mission

Create better ways for businesses and their partners to pay their expenses

Our Strategy FLEETCOR will continue double-digit revenue growth by executing on four growth planks:
  • Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.
  • Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.
  • "Beyond" Adjacent Segments. FLEETCOR will continue extending its existing business into adjacent spaces to broaden its market opportunity.
  • Launch New Platform Business. FLEETCOR has launched its "new platform business" integration "Expense Management & AP/Vendor Payments" solutions into one bundled software platform.

Our Commitment to Diversity, Equality, Inclusion, Belonging

Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:
  • Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
  • Empowering our people to share their experiences and ideas through open forums and individual conversations; and
  • Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" at FLEETCOR.

Our Values FLEETCOR's culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:
  • Innovation: Figure out a better way
  • Execution: Get it done quickly
  • Integrity: Do the right thing
  • People: We make the difference
  • Collaboration: Accomplish more together
These values guide all of our employees and are infused in all aspects of our Company. We are, as a team, united through these shared values and our mission to provide "a better way to pay."

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Equal Opportunity/Affirmative Action Employer: FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency .

Vacancy expired!

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