Vacancy expired!
- Respond to employee various technology needs in person or via email, phone, instant messenger, or screen share software to provide support for windows hardware, operating systems, applications, printers, video conference system, etc.
- Use ServiceDesk management system and other means to respond to user support requests
- Onboard new users by creating all new user account information including, but not limited to Active Directory, Enterprise Resource Planning (ERP) systems, phone system, video conference, intranet, etc.
- Assist with Sarbanes Oxley documentation gathering activities
- Maintain asset management system
- Responsible for executing PC setup and desktop image deployment for all new users
- Maintain and execute PC deployment imaging system
- Install PC hardware peripherals and phone handsets
- Install printer hardware and drivers as needed
- Train users as needed
- Install software packages as needed
Vacancy expired!