Job Details

ID #3120343
State Iowa
City Cedar rapids
Full-time
Salary USD TBD TBD
Source Iowa
Showed 2020-01-02
Date 2019-12-30
Deadline 2020-02-28
Category Customer service
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Retail Customer Service

Iowa, Cedar rapids 00000 Cedar rapids USA

Vacancy expired!

Part-time and Full-time Positions Available

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Retail Customer Service Representatives (Pawn Broker) and we would love to have you join our team.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Here are some of the other things we offer our Team Members:

-Competitive Wages

-Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance

-Great Working Hours

-Generous Paid Time Off

-Holiday Pay

-Store Discount

Heres what you can expect as a Retail Customer Service Representative (Pawn Broker):

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition. Other Customer Service duties include, but are not limited to:

-Providing excellent customer service by greeting customers, interacting with customers in person and on the phone

-Processing sales, loans, and extensions

-Performing opening and closing store procedures

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

-High school diploma or GED

-Minimum 1 year of customer service experience or retail experience

-Excellent communication and interpersonal skills

-Work well independently and as member of a team

-Ability to multitask

-Able to pass a criminal background check and drug test

-Adhere to all Company policies, procedures, and regulations

-Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus

-Sales background, a plus

-Bilingual, a plus

www.ezcorp.com

Vacancy expired!

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