Vacancy expired!
Location: Davenport, IA Description: 8900 N. Harrison Street, Davenport, Iowa 52806
80-90% national travel Must pass background check and have good credit. Will be using their own credit card and getting reimbursed for all travel expenses. Should have good standing driving record. The Service Engineer is responsible for ensuring maximum productivity by keeping customer's equipment in optimum working condition. The Service Engineer will also provide technical support and troubleshooting for customers and company personnel. Responsibilities:- Follows up on urgent calls to ensure problem has been handled.
- Reports daily the status of current assignments.
- Troubleshoot equipment problems in a timely, accurate, and professional manner.
- Provide preventative maintenance recommendations.
- Extensive travel required many times on short notice.
- Maintain Vendor required certifications and training as required.
- Performs repairs, retrofits, and preventative maintenance professionally. Submits accurate expense and service reports in a timely manner.
- Performs other related work and special projects
- Proactively tries to sell spare parts, service, training, and engineering services to all customers Works overtime when requested according to company policy.
- Obeys company policies and procedures and observes all safety regulations.
- Authority to add/insert redlines to any Job drawing package during build/programming.
- Authority to recommend changes that will affect more than one job or process according to the ECO/ECR instruction.
- Authority to approve Job changes/drawing packages internally.
- Authority to request purchased materials/job additions/changes in accordance with PCO instruction, referencing spending policy.
- Authority to evaluate safety and functionality/risk/compliance associated with Job.
- (ISO 10218-2).
- Authority to purchase on behalf of the company according to spend policy.
- Authority to work out of sequence.
- Authority to inspect for fitness of use.
- Authority to complete assigned repair/installation work onsite.
- Basic troubleshooting skills Microsoft Office
- Good interpersonal skills Excellent customer service skills
- Team player
- Ability to travel
- Two-year degree
- Two years extensive diagnostics experience - debugging, troubleshooting integrated components and systems specifically in the areas of computer controlled electro-mechanical and electronic equipment is required.
- An equivalent combination of education and experience may be considered.
Vacancy expired!