Vacancy expired!
- Creating, presenting, and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems.
- Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
- Working closely with key decision makers, systems owners, and end users in support of core processes and critical business objectives
- Perform daily tasks generally associated with end users regarding application usage, coupled with an understanding of typical job responsibilities.
- Ability to host necessary training sessions
- Conducting research to obtain data, analyzing problems to advise and recommend solutions
- Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
- Creating ad hoc data reports on application trends for stakeholders
- Write necessary SQL data updates and batch processes to log existing data errors and changes
- Create necessary updates to solve operational issues without the need of developers
- Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
- Implementation of delivery solutions for application issues, updates, questions, and new functionality
- Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
- Working closely with all IT organizations and driving projects to successful completion
- Thorough understanding of technology frameworks
- Experience with application system and data integration, troubleshooting, and needs analysis.
- Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
- Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
- Experience delivering software as part of an agile delivery team
- Ability to conceptualize application changes and updates and determine how to incorporate them into current applications.
- Able to develop and present workflows, documentation and estimates for stakeholder approval
- Strong ability to work effectively within time constraints, changing priorities, and independently
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Visio
- Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.
- Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
- Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
- Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
- Thorough understanding of the full software development life cycle (SDLC), with hands on application development experience.
- Advanced SQL and report creation skills through operational knowledge and understanding of the application
- Focus on continuous improvement for both the business process and the underlying technologies and system support
- Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
- Work closely with other Business Units to identify and deliver Enterprise value
- Experience providing consulting services to governmental entities
- Skilled at consulting with executive-level stakeholders to define business needs or problems
Vacancy expired!