Vacancy expired!
Job Title: Warehouse Clerk FLSA: Non-ExemptLocation: BDI Revision Date: 09/19General Function: This position oversees the planning, implementation, and tracking for all aspects of the warehouse including but not limited to receiving shipments, stocking, picking and delivering orders.Reporting Relations:Accountable and Reports to: Director; Operations ManagerPrimary Duties and Responsibilities:
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.
Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sort’s items from pallets to like items from the warehouse as necessary.
Opens containers, stocks shelves, runs overstock on risers and rotates product.
Organizes stock for greatest efficiency, cleans and restocks damaged items.
Ensures smooth operation of order fulfillment process.
Ensures that customers are satisfied with their experience and takes any steps necessary to address customer service issues.
Adheres to all safety guidelines and ensures products are kept at proper temperature to provide customers with the highest quality possible.
Accurately selects orders for customers. Select, scan, and bag items.
Smiles and greets customers in a friendly manner while delivering orders.
Provide accurate and timely deliveries to customers in a professional manner.
Obeys all DOT and safety standards.
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Adheres to company policies and individual center guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Performs other job-related duties and special projects as required.
Assists in other areas of the center as needed.
Assists in training new employees.
Education and Experience:High School Diploma or equivalent preferred. Must be skilled in the computer as well as the internet.Special Requirements:Employees must be 18-years of age or older to drive company vehicles and have a valid driver’s license with no DOT restrictions. Physical Requirements:
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Must be able to be on feet (standing and walking) for 6-8 hours a day.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills and Abilities
Good verbal and written communication skills.
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.
Ability to identify problems, develop and execute solutions.
Must possess the ability to substitute products for customers, upon request and unavailability.
Well organized, able to multi-task, and work in a fast-paced environment.
Ability to work independently and complete daily workload with limited supervision.
Working Conditions:The duties of this position are mostly performed in a warehouse setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.Equipment/Programs Used to Perform Job:PC, printer with Windows, Microsoft Office, E-mail, Internet explorer software. UNIX systems with VDT’s cash registers and register computers, RPM, Telexon ordering unit, electronic scales, calculator, telephone and FAX machine. Contacts: Has daily contact with customers, suppliers/vendors, employees and office personnel. Occasional contact with federal or state regulatory agencies regarding inspections.
Vacancy expired!