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Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.The PVSI offers innovative checking, savings and payment solutions that form the core of our customers' relationship with Wells Fargo and fulfill a broad array of their financial needs. We make our products and services intuitive so they are simple to use and fully integrated to deliver a superior customer experience through all of our channels. Wells Fargo ranks as one of the largest card issuers with #1 in Debit Card and #8 in Credit Card respectively.Card Payment Analytics Team is seeking a highly self-motivated, investigative, curious and computer savvy professional with experience in predictive modeling and data analysis to join Card Payment Fraud Analytics team as a Credit Portfolio Consultant 2. This role is highly dynamic and will require critical thinking and a tactical approach to problem solving.Major responsibilities: Collaborate with other internal analyst / operational partners to track and analyze a variety of payment card claims. Deliver analytical insights to identify potential process optimization opportunities associated with card payment claims through the use of business intelligence, reporting solutions, dashboards, data-mining and advanced analytics. Identify and understand factors and trends driving card payment claim decisions, losses and customer experiences. Proficiently analyze large volume of customer, card and transaction level data and develop computer processes to assist loss reduction opportunities associated with payment card claims.Other responsibilities: Detection and mitigation of card fraud, investigate the root cause of fraud, create new or improve existing models or processes that mitigate the fraud risk to improve customer experience for the bank. Utilize advanced analytic capabilities to perform event-based and root cause analysis to effectively detect and mitigate fraud risk for the Wells Fargo Credit & Debit Card Portfolio. Research, develop, evaluate, and execute new and existing fraud detection and mitigation strategies. Drive new and improved fraud monitoring and detection capabilities including creating insightful dashboards / data visualization to track and monitor key business metrics. Translate complex data from multiple sources, formats, data structure into actionable and tangible strategies. Partner with other Analysts, Operations, Credit and Debit Card Product teams, and Strategy Implementation teams to understand and analyze all fraud mitigation processes including transaction decision, post-decision customer contact/analysis, and fraud claims processing. Establish and review appropriate business intelligence reports to detect the latest fraud trend and translate into actionable recommendations. Stay current with new and developing payment methods in the Credit or Debit card space and proactively identify the fraud risk that each method may create. Querying large data sources to support data driven risk detection/mitigation strategies without compromising customer experienceRequired Qualifications:
4+ years of risk experience
4+ years of risk management and mitigation experience
4+ years of SQL or SAS experience
4+ years of experience with analytical methods used in statistical analysis, modeling, and reporting
Desired Qualifications:
Tableau experience
Ability to analyze metrics and articulate data trends both visually and verbally
Ability to develop partnerships and collaborate with other business and functional areas
Ability to present to multiple levels of management
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Excellent verbal, written, and interpersonal communication skills
Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
Experience with predictive analysis software or applications such as Knowledge Studio or Knowledge Seeker
Predictive modeling experience (including logistic regression)
Experience designing and optimizing complex SQL queries involving table joins and correlated sub-queries on large scale data tables
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5530740&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Vacancy expired!