Job Details

ID #45084912
State Iowa
City Des moines
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Skywalk Global
Showed 2022-08-22
Date 2022-08-09
Deadline 2022-10-08
Category Et cetera
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IT Manager

Iowa, Des moines, 50301 Des moines USA

Vacancy expired!

Many roles at LCS may require that we ask about your COVID-19 vaccination status. Please note that this role will be required to provide proof of COVID-19 vaccination as a condition of employment.The Regional IT Manager will be responsible for 4-7 communities. They will work closely with the Executive Directors and their staff to understand how IT is functioning for their community and establish go forward plans that align with the needs of the community and residents. This role will work closely with others in the same role, the professional services team and stay engaged with the Innovations Council. This position reports to the Manager, IT Professional Services. This position may guide the onsite technical resources for resident support. In addition, this role will engage with either the local IT team or the MSP to address performance and ongoing support needs.

Experience is Everything;At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.

The Role:
  • Develop and maintain a 3-year IT Strategic Plan – This helps your community stay competitive, lets you know what you need to spend in the coming years, and helps define where you want to go from a technology standpoint.
  • Assist in preparing the annual IT Budget – Linked with the strategic plan and tightly coordinated across the community leadership team.
  • Knowledge and assistance looking at technologies that can drive efficiencies, improve resident experience, and provide better resident care.
  • Tightly control IT spend by reviewing contracts, service levels and compliance.
  • Oversight of IT security practices – Follow up with local IT on best practice implementation, coordinate needed HIPAA assessments and drive awareness across the community leadership team.
  • Oversight of existing IT support – Monitor IT performance, engage in escalated issues and participate in quarterly IT reviews.
  • Jumpstart and manage an internal resident IT support function (for fee or not depending on the Executive Director)
  • Ongoing interaction with community leadership

Experience:
  • 4-year Computer Science, Computer Engineering or MIS degree, or equivalent experience
  • 3+ years working in IT with experience in budgeting and basic infrastructure
  • 2+ years working with IT customers to understand needs / requirements

Knowledge & Skills:
  • Basic understanding of network fundamentals
  • Basic understanding of end user computing solutions
  • Solid understanding of Office 365 tools, Excel, PowerPoint, Word
  • Excellent customer service, organizational and problem-solving skills. Ability to analyze problem and select proper corrective action.
  • Strong communication and interpersonal skills required. Ability to develop presentations for executive director, staff, and ownership boards
  • Strong conflict management

Why LCS?

Industry leader. The Nation’s second-largest senior living operator, ranked number one in customer satisfaction among senior living communities.

Top Workplace USA: LCS has earned the 2021 Top Workplaces USA award and is recognized for our strong company culture and engaged workforce.In addition, LCS earned ten culture excellence awards in areas such as DE&I practices, top managers, professional development and clued-in leaders, to name a few.

Top Workplace Iowa: LCS employees truly believe we are an employer choice. This recognition, for 3 years running, is in large part due to the culture of excellence that our employees help deliver every single day.

Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

Vacancy expired!

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