Job Details

ID #21579230
State Iowa
City Iowa city
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source SumasEdge Corporation
Showed 2021-10-23
Date 2021-10-22
Deadline 2021-12-20
Category Healthcare
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IT Support Technician

Iowa, Iowa city, 52240 Iowa city USA

Vacancy expired!

Position OverviewThe IT Support Technician is responsible for Tier I technical support responsibilities along with special projects within the department. Position Responsibilities

  • Planning and scheduling the installation of new or modified hardware, operating systems, and applications software
  • Internal HelpDesk/Tier I Tech Support
  • Managing accounts, network rights, and access to systems and equipment
  • Implementing security procedures and tools
  • Troubleshoot, diagnose, and resolve hardware, software, network, and system issues
  • Coordinates with managers and users to identify system problems; assesses severity of the issues and prioritizes responses as appropriate in a timely manner
  • Set up accounts and workstations
  • Document, and maintain inventory of all hardware, software, and computer equipment
  • Other duties as assigned
Required Education and Experience
  • Associates Degree in computer science or related field; or a combination of education and experience from which comparable knowledge can be acquired
  • Proficiency with Windows Operating Systems
  • Knowledge and troubleshooting ability for TCP/IP networking
  • Excellent written and verbal communication skills
  • Excellent analytical and problem solving skills
Preferred Education and Experience
  • Work experience in a pharmacy or healthcare environment
  • Experience with managing Google Workspace (Formally GSuite)
  • Knowledge of Active Directory/Windows Server
  • Comptia A+ Certification or other industry certifications
WIll need to fulfil the Criminal background check and drug screen check. Physical Demands: The employee may lift and/or move up to 15 pounds.Timing: Monday through Friday between 7 a.m. to 5 p.m. (varies) with occasional nights, weekends and holidays. Shift in rotations. Some travel will ne needed within State.

Vacancy expired!

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