Vacancy expired!
Position OverviewThe IT Support Technician is responsible for Tier I technical support responsibilities along with special projects within the department. Position Responsibilities
- Planning and scheduling the installation of new or modified hardware, operating systems, and applications software
- Internal HelpDesk/Tier I Tech Support
- Managing accounts, network rights, and access to systems and equipment
- Implementing security procedures and tools
- Troubleshoot, diagnose, and resolve hardware, software, network, and system issues
- Coordinates with managers and users to identify system problems; assesses severity of the issues and prioritizes responses as appropriate in a timely manner
- Set up accounts and workstations
- Document, and maintain inventory of all hardware, software, and computer equipment
- Other duties as assigned
- Associates Degree in computer science or related field; or a combination of education and experience from which comparable knowledge can be acquired
- Proficiency with Windows Operating Systems
- Knowledge and troubleshooting ability for TCP/IP networking
- Excellent written and verbal communication skills
- Excellent analytical and problem solving skills
- Work experience in a pharmacy or healthcare environment
- Experience with managing Google Workspace (Formally GSuite)
- Knowledge of Active Directory/Windows Server
- Comptia A+ Certification or other industry certifications
Vacancy expired!