Supervisor Positions Available (Clear Lake)

Lake Theatre, the 2018 Clear Lake Business of the Year, is excited to have openings for the role of supervisor. Lake Theatre is a fun, flexible, entertainment venue which prides itself on being a family friendly, high-value, clean & fresh destination for the latest in movies!

Approximately 15 to 20 hours a week, nights and weekends with very occasional day hours.

Supervisor Position: The Supervisor is an integral part of the Theatre team. The Supervisor is an hourly, part-time entry-level management position who reports to the Owners.

The primary responsibilities of the Supervisor include:

Supervision of theatre staff

Opening and closing operations

Guest relations- providing patrons an exceptional theatre experience

Projection operations, theatre equipment operations and maintenance as needed

Concessions Operations & Management

Facilities Management & Operations

Financial and administration functions

Other duties as assigned

All with a positive attitude with an emphasis on ensuring patrons and staff have a positive experience!

Supervision of theatre staff

Supervise theatre staff to ensure and verify tasks are completed timely and completely

Assist with training staff as needed

Provide positive and constructive feedback to staff as needed

Opening and Closing operations

Conduct safe and complete theatre openings/closings

Ensure self and staff are completing prescribed checklists

Guest Relations

Ensuring all guests are greeted promptly and warmly by self and staff

Proactively solving guest issues should they arise

Ensuring all guests have a positive experience

Projection/Theatre equipment operation and maintenance

Conduct proper startup and shutdown operations of projection and theatre equipment

Conduct scheduled maintenance as prescribed

Observe and report issues or irregularities

Concessions Operations & Management

Conduct proper startup, operation, cleaning, & shutdown of concession equipment

Ensure concessions are properly stocked and maintained

Conduct proper inventory management and reporting

Assist with concession operations and staff oversight of concessions

Facilities Operations & Management

Conduct proper cleaning and maintenance of:

o Lobby

o Concession Area

o Restrooms

o Auditorium

o Stock Rooms

o Building Exterior

Provide proper oversight and verification of staff cleaning

Verify proper operation of lighting, HVAC, other equipment

Occasionally meet and work with contractors needing access

Financial & Administrative Functions

Proper recording & reporting of ticket and concession sales

Maintenance of cash drawers, buy bags, petty cash

Performing of bank deposit and making change

Proper clocking-in and clocking-out of staff, recording of time

Operate and reconcile credit card sales

Being a good steward of the Theatre

The Cinema Supervisor will oversee and will be required to fulfill the responsibilities of a staff member or assistant manager which are detailed below.

Staff Position: The Staff role is an integral part of the Theatre team. A Staff member is an hourly, part-time entry-level position that reports to the supervisor and the owners.

CONCESSION & BOX OFFICE STAFF

Sell, collect, record physical and online tickets

Direct movement of patrons into lobby and auditorium

Monitor temperature, audio and visual film presentations and communicate issues to management

Clean theatre areas

Prepare & serve quality/fresh concessions in a clean & safe manner

Keep workstations and back area well stocked

Receive and rotate stock as needed

Manage loss control

Change signs, posters and marquees

Collect money and make change for concession purchases

Restock merchandise

Collect coupons

Maintain clean service area

Answer phones

Change box office signage

Complete reports

Monitor attendance by MPAA ratings

Other duties as assigned

Supervisor Requirements, Experience and Qualifications:

 High School Diploma or GED required

 Must be at least 18 years of age.

 Able to pass a background check

 Ability to receive ServSafe certification

 Prefer prior experience in a theatre or retail environment

 Prior experience supervising others preferred

 Able to maintain confidentiality

 Excellent customer service skills

 Excellent verbal and written communication skills

 Ability to multi-task in a changing environment

 Ability to work a flexible schedule to include: nights, weekends and holidays as needed

 Must be able to lift and carry up to 45 pounds, and bend, lift, stoop on ladders or steps as needed

 Ability to stand for long periods of time

 Manual dexterity to operate, repair and clean cinema equipment

 Computer and 10 key calculator experience

 Able to count U.S. currency, make change and bank deposits as needed

 Flexibility to perform any other theatre position as necessary

 Must have a drivers license, insurance and reliable transportation

 Other duties as assigned

Staff Requirements, Experience and Qualifications:

 Must be at least 16 years of age and if under 18, enrolled in High School

 Positive attitude with willingness to learn

 Able to work well with others

 Excellent customer service skills

 Excellent verbal and written communication skills

 Ability to multi-task in a changing environment

 Desire to receive and seek-out feedback

 Ability to work a flexible schedule to include: nights, weekends and holidays as needed

 Must be able to lift and carry up to 45 pounds, and bend, lift, stoop on ladders or steps as needed

 Ability to stand for long periods of time

 Manual dexterity to operate, repair and clean cinema equipment

 Able to count U.S. currency, make change and bank deposits as needed

 Must have a drivers license, insurance and reliable transportation

 Other duties as assigned