Job Details

ID #3384936
State Iowa
City Quad cities
Full-time
Salary USD TBD TBD
Source Iowa
Showed 2020-02-19
Date 2020-02-11
Deadline 2020-04-11
Category Admin/office
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Customer Service Rep

Iowa, Quad cities 00000 Quad cities USA

Vacancy expired!

Looking for Customer Service role? Great pay, Great hours

Rotating schedule of two Tuesday-Saturday shifts alternating with two Monday-Friday shifts.

11:30AM-8:00PM

Pay rate- $16.00

Terminal Customer Service Rep fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.

Core Duties & Responsibilities:

Answer incoming customer calls and provide detail information

Notify customers daily of freight availability

Data entry (domestic and international bills)

Maintain a driver sign in log

Maintain a cash log file

Maintain files in order and as outlined in the operations procedures and policy manual

Perform daily audits on all outbound shipments

Arrive inbound manifest and close out outbound manifest in the AS400

Consistently monitor e-mail request and provide detail information in a timely fashion

Regular and dependable attendance

Prepare in-bond documentation (Smaller stations only)

Acceptance of “containers” and proper documentation (Smaller stations only)

Office cleanliness: vacuum and trash empty (Smaller stations only)

Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)

Other duties as assigned

If you think you would be a great fit, at a great company, send your resume

We look forward to hearing from you.

Thank you!

Vacancy expired!

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