Vacancy expired!
Cornerstone Family Dentistry in Davenport, Iowa/Morrison, Illinois is growing and looking to add administrative support to the practice. The position is part-time with the potential for full-time employment for a candidate with the right attitude and experience. The primary office location for this position is Davenport, IA but candidate must be willing to work up to 2 days a week in Morrison as a part of their regular work schedule and allow flexibility to work in either office as needed.
The qualities we're seeking in potential candidates are as follows:
-Dental industry knowledge
-Customer Service Experience
-Excellent references- We hope your references will rave about your unrelenting positivity and efficiency!
-Great attitude, flexible to growth, change, and new initiatives
If you think this is you please submit a resume for review. Interviews will be called on and scheduled beginning the first week of 2019.
The CFD Business Assistant (BA) position is a position that consists of the following duties:
Responsible for representing CFD in a positive manner at all times, including maintaining a friendly, approachable demeanor
Abides by HIPAA standards at all times
Opening/closing the office according to current business hours, including forwarding phones/providing appropriate out of office phone messaging
Answering phones and routing accordingly
Checking patients in/out
Processing mail daily, including posting patient payments. BA is also responsible for opening all additional mail and routing to appropriate recipient
Entering/scanning all data into Eaglesoft including patient reg info, insurance info, referrals, images and notes from other providers, EOBs and documenting any and all pertinent communication with insurance companies and patients
Treatment plans to be compiled by BA. Communication surrounding treatment plans will be provided by BA. BA is to follow policy regarding treatment plans and is not to make recommendations based on financial motives. In the event a patient expresses lack of financial ability, please forward request to doctor for a secondary treatment option.
All scheduling is to be completed by BA. This includes all phone calls and in-office scheduling. Additionally, it is the responsibility of the BA to manage the schedule proactively. For instance:
During times where others are covering the desk or taking overflow phone calls/in-person appointments, it is the responsibility of the BA to oversee all scheduling functions including modifying appointments to create a highly functional schedule for all providers.
Appointment lengths are to reflect time in chair and should be shortened/lengthened accordingly to reflect this accurately
Keeping running list of patients to fill cancellations (using Quickfill)
Maintaining legible, current copies of all practice paperwork (ie: registration paperwork)
Preparing registration documents proactively for incoming patients
Reminder calls are to be made two business days in advance
Responsible for working MoneyMaker and Recall reports to assure schedule is full at all times
Reconciling monthly Lab Invoices to individual patient invoices
Provide business data for daily huddles- following daily huddle template
Prompting OM to order office supplies as needed (ie: paper, toner, pens, etc.)
Escalating IT issues to OM after troubleshooting
Collecting in full at time of service for all patients per policy- cash pay 100% due at time of service and insured patients 100% copay due at time of service.
Processing End of Day (including deposit preparation)
BA is responsible for communicating to OM in writing any hurdles to completing job tasks effectively
Execution of recall system
Any additional tasks as asked by OM or business owner.
Vacancy expired!