Job Details

ID #8431075
State Iowa
City Westdesmoines
Full-time
Salary USD TBD TBD
Source Wells Fargo
Showed 2021-01-21
Date 2021-01-21
Deadline 2021-03-22
Category Et cetera
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Business Support Consultant 1 - Deposit & Credit Bureau Management Office (DCBMO): Remediations

Iowa, Westdesmoines, 50265 Westdesmoines USA

Vacancy expired!

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.The Deposit and Credit Bureau Management Office (DCBMO) is a relatively new entity and is responsible for the governance and oversight of all activities related to all aspects of how Wells Fargo furnishes and uses consumer data to/from the Credit Reporting Agencies.This role will be responsible for planning, monitoring and executing credit bureau customer remediations as a part of a broader product team. This individual will work horizontally and vertically with internal and external partners to identify credit bureau customer remediation engagement opportunities and efficiencies. This role will also be responsible for establishing, implementing and managing processes and routines as well as providing thoughtful and clear communications to mid-level managers on business performance and recommends strategies to implement changes and improvements. Utilizes thorough knowledge of the business unit's functional area or products to support strategic initiatives for the business.Functions supported may include: policy/procedure administration and adherence, systems/change initiatives, business process mapping (BPM), legal and regulatory adherence, SLA negotiation/development, reporting and analysis, process improvement, quality management, communications. A key responsibility of this role is to partner with other peers within the DCBMO and other cross-functional teams to develop sustainable solutions.Important Reminder When Applying: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.Locations: Preferred locations are West Des Moines, IA; Raleigh, NC; or Fort Mill, SC, but may consider other locations within the Wells Fargo footprint on a case by caseBase salary range for this role is:IA - West Des Moines Min: $56,800 Mid: $80,000 Max: $103,200NC - Raleigh Min: $56,800 Mid: $80,000 Max: $103,200SC - Fort Mill Min: $56,800 Mid: $80,000 Max: $103,200CO - Denver Min: $56,800 Mid: $80,000 Max: $103,200May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awardsBenefits:Visit https://www.wellsfargo.com/about/careers/benefits/ for benefits informationRequired Qualifications3+ year of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning demonstrated through work or military experience

Desired QualificationsFinancial services industry experience

Excellent verbal, written, and interpersonal communication skills

Advanced Microsoft Excel skills

Advanced Microsoft PowerPoint skills

Strong analytical skills with high attention to detail and accuracy

Ability to negotiate, influence, and collaborate to build successful relationships

Ability to create and improve process through strategic thinking

Ability to assess current processes/procedures and make recommendations for efficiency

Ability to exercise independent judgment to identify and resolve problems

Risk management and mitigation experience

Ability to translate and summarize complex data into understandable, actionable information and recommendations

Other Desired QualificationsExperience with FCRA (Fair Credit Reporting Act) and/or credit bureau remediation strongly preferred, but will consider experience with credit reporting

Ability to manage multiple and competing projects and/or implementations

Job ExpectationsAbility to travel up to 10% of the time

Salary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.IA-West Des Moines: Min: $56,800 Mid: $80,000NC-Raleigh: Min: $56,800 Mid: $80,000SC-Fort Mill: Min: $56,800 Mid: $80,000Street AddressIA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IANC-Raleigh: 1100 Corporate Center Dr - Raleigh, NCSC-Fort Mill: 3480 State View Blvd - Fort Mill, SCDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Company: Wells FargoReq Number: 5561838-2Updated: 2021-01-20 10:25:36.834 UTCLocation: West Des Moines,IA

Vacancy expired!

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