Merchandising Assistant

This position performs various position reporting and customer service related functions for the merchandising department in the Kansas City, MO office of a global merchandiser and processor of agricultural goods.  The position duties will include calling customers to obtain documents, calling brokers to obtain information, screening calls for the merchandising department and other customer service issues that require discretion.This position is hybrid and required to be in the office 3 days a week. Primary Responsibilities/Essential FunctionsPerforms customer service duties for the Merchandising desk; customer contact, compiling and producing required logistical documentation with strict deadlines Enters data into the Daily Production ReportAssists Merchandisers with Accounts Receivables issuesApproves weekly ACH withdraws for customers.  Remind customer of ACH by phone or emailProvides logistical support by tracing rail/barge loads, billing rail cars and barges, applying to contracts for all commoditie Calls customers to obtain documents, calls brokers to obtain information Prepares various spreadsheets to summarize the contract and delivery data for the Merchandising deskAssures accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received.Manages and approves broker, demurrage, and other misc. invoices.Manages rail switch charges and rail freight invoices.Additional ResponsibilitiesServes as a liaison between the Merchandising desk and execution and logistics areas of the office. Completes other duties as assigned.