Vacancy expired!
RESPONSIBILITIES:Kforce has a client in Leavenworth, KS that is seeking a Desktop Support Specialist.
Responsibilities: In this role, the Desktop Support Specialist provides Applications, Desktop and IT Support Install, operate, and maintain end user devices (computers, printers/MFDs, and VTC systems) Diagnose, troubleshoot, and restore computers and printers/MFDs Responsible for phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and other network services The Desktop Support Specialist will serve as the first point of contact for troubleshooting hardware and software PC and printer problemsREQUIREMENTS: High School diploma/GED with 5+ years of experience; MA/MS with 1+ years of experience; BA/BS with 2+ years of experience; AA with 3+ years of experience Security+ CE certification required at time of hire Office 365 or Windows desktop or A+ certification required at time of hire Experience Windows operating systems in physical and virtualized environments Experience with personal computing devices including tablets, laptops, and peripherals Experience with Security Technical Implementation Guides (STIG), IAVA, patch management solutions Ability to prioritize Trouble Ticket assignment and manage tasks within Trouble Ticketing system Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customer Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Ability to sit, stand, walk for extended periods of time Ability to use a computer This client may require a COVID-19 vaccination; Kforce grants reasonable accommodations to persons with disabilities and/or for sincerely held religious beliefs, and in accordance with applicable law Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified informationThe pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.This job is not eligible for bonuses, incentives or commissions.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Vacancy expired!