Job Details

ID #44711511
State Kansas
City Olathe
Job type Permanent
Salary USD TBD TBD
Source Beacon Hill Technologies
Showed 2022-08-09
Date 2022-08-08
Deadline 2022-10-07
Category Et cetera
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Field Service Technician

Kansas, Olathe, 66061 Olathe USA

Vacancy expired!

The Field Service Technician will provide tier 2 end user support for a large user base. This position will act as an escalation point to the first level service desk to provide desktop level support. The Field Service Technician will be responsible for hardware support, laptop refreshes, imaging, setting up and shipping equipment out for new starts. The ideal candidate will have a strong background in MS technologies including Windows 10, SharePoint, Visio, Teams and/or Skype. If you have any experience working in a manufacturing or warehouse environment that is a huge benefit!

Required Skills:

  • 3+ years' experience providing technical support to end-users
  • Must have experience with Windows 10, printer support, MS software and hardware troubleshooting
  • Experience with laptop refreshes, imaging and setting up equipment for new hires
  • Experience utilizing a ticketing system and meeting SLAs
  • Must have excellent communication skills to effectively work with non-technical users

Desired Skills:

  • ITIL experience
  • Experience working in a manufacturing or warehouse environment
  • Experience with MS Autopilot
  • Comfortable supporting hardware devices such as handheld scanners, lasers, printers and labeling devices

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Vacancy expired!

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