Vacancy expired!
At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell! Contract to Hire Opportunity A Field Service Tech is needed to service our clients in an approximately 70-mile radius in the metro Louisville, KY area. The candidate should be within 15 miles of the target zip code of 40209. This position involves hands-on work diagnosing and fixing problems focusing on the mechanical repair of equipment. Applicants must have component-level repair experience with desktops, laptops, and printers including HP, Dell, Lenovo, and Lexmark equipment. Work shift is Mon-Fri, 9:00-6:00 with on-call participation rotating once every 3 to 5 weeks.
- This is a driving position which requires a DMV background check to be completed
- Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy
- Technician will travel to each client s location to provide service
- Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers
- Works under general supervision
- 2+ years of experience running service calls to support desktops, laptops, and printers
- Very strong customer service experience required
- Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
- Interpersonal skills needed to interact with a wide range of users and environments
- Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly)
- Ability to work from a bent, crouched, or kneeled position
- Ability to work on a ladder or lift
- Ability to lift up to 50 lbs.
- Smartphone with tethering / hot spot capabilities (reimbursed within corporate guidelines)
- Laptop and basic hand tools required
- CompTIA A+ certification
- Networking skills
- All experience with computer and network hardware a plus
Vacancy expired!