Vacancy expired!
- 5+ years of experience with application testing
- 2+ years of experience with ServiceNow testing on ITSM
- Demonstrate experience with defect management and tracking tools.
- Demonstrate ability to identify errors, and failures through error log and message file analysis.
- Develop, document, implement and maintain test suites and scripts for new and existing ServiceNow features based on stories and acceptance criteria.
- Develop, document, implement, and maintain best practices for ServiceNow testing and automation.
- Communicate test goals, priorities, plans, schedule, status, and results across organization.
- Document and report ServiceNow testing, verification and validation status and results including details of errors, non-conformances, and recommended remediation and corrective actions.
- Train and mentor users, testers, developers, and business analysts on test plans.
- Participate in release planning for new ServiceNow feature and platform functionality, defect fixes, and platform optimization.
- Create ServiceNow platform test framework design and testing process, continual improvements and criteria spanning access, feature, function, usability, performance, load, integration, interoperability and regression test criteria.
- Ensure testing conclusions, recommendations and sign-off are supported by test results and necessary exceptions or deviations from requirements are documented.
- Work with ServiceNow integration project manager, developers and administrators to develop manual and automated testing solutions for enhancement/integration of ServiceNow platform.
- Implement ServiceNow Automated Test Framework and other test tools to verify/validate release of ServiceNow major enhancement/integration releases.
Vacancy expired!