Job Details

ID #3262535
State Kentucky
City Louisville
Full-time
Salary USD TBD TBD
Source Kentucky
Showed 2020-01-25
Date 2020-01-22
Deadline 2020-03-22
Category Admin/office
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Customer Service Representative (Louisville)

Kentucky, Louisville 00000 Louisville USA

Vacancy expired!

Do you have outstanding customer service skills? If YES, Senn's Collision Center, is looking forward to meeting you

As a Customer Service Representative you will interact with customers to process their insurance claims. The ideal candidate will be detailed oriented and organized while maintaining a professional image through proper telephone etiquette and in person customer service.

Other responsibilities would include:

-Deal directly with customers in person, telephone and electronically

-Handle inbound and outbound calls

-Obtain and evaluate all relevant information to handle claims

-Perform customer verification and obtain authorization

-Assist Estimators and Accounting Staff

-Schedule incoming appointments and delivery upon completion of repairs

-File organization, upfront, during and after processing.

-Keeping all parties involved updated throughout repair claim process.

-Basic secretarial duties: printing, faxing, copying

Position is 40+ hour week, Monday through Friday. Pay is based on experience hourly with opportunity for overtime. Pay is weekly.

Automotive and/or Insurance experience a plus.

Accounting and/or Bookkeeping a plus.

Competitive pay for industry plus excellent benefits. Company offers payment towards single rate medical insurance.

Offers life insurance, short term disability, holidays, vacation, and matching 401k.

Vacancy expired!

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