Vacancy expired!
Ideal candidates will possess:• Working knowledge of Active Directory, Windows OS, Active Directory, Microsoft Office, and Imaging • Previous Windows 10 upgrade project experience required (at least 1 year)• Experience with standard technical support concepts, practices, and procedures• Must be willing to work in hospital environment• Must be open to ‘after hour’s (2nd shift) when needed for certain hospital areas. Responsibilities :• Complete and troubleshoot Data Migration from old pc to new pc.• Test and clean PCs, laptops and other related hardware as needed.• Maintain, analyze, and troubleshoot software and computer peripherals as needed during the upgrade.• Set up, configure and add all required hardware during upgrade.• Restore all user and configuration data from user’s backup.• Migrate from Local domain to Global domain with script.• Provide resolution of end user’s technical issues post migration.• Provide technical support to end users via telephone or desk side after migration as needed.• Assure that all tickets requiring follow up work and/or calls are resolved to closure within target.• Assist in researching and documenting improvements to processes upon discovery.• Assist coworkers in resolution of end users’ technical issues post migration.• Able to perform in a fast-paced environment.
Vacancy expired!