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City: MonroeState: North CarolinaCountry: United StatesCategory: Aftermarket & ServiceJob Type: Full TimeDescription:Date Posted:2019-08-25-07:00Country:United States of AmericaLocation:HNC12: Customer Services - Monroe 4115 Corporate Center Drive, Monroe, NC, 28110 USAAt Collins Aerospace, we’re dedicated to relentlessly tackle the toughest challenges in our industry – all to redefine aerospace.Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!Role OverviewThis position is for an experienced Service Contract & Warranty Administration professional, working independently. Administers and provides for proper contract and warranty fulfilment. Monitors estimates, clarifies moderately complex contractual rights, determines trends, and assists in the finalization of bids and reports related to service contracts and product warranties.Primary Responsibilities: Works independently to administer and provide for proper contract and warranty fulfillment to ensure that company policies, legal requirements, and customer specifications are met. Monitors estimates of material, equipment services, production costs, performance requirements, and delivery schedules and outlines where changes need to be made to ensure that service contracts and product warranties are complete and accurate. Reviews moderately complex contractual rights and obligations for customers related to service contracts and product warranties to ensure that client requirements are met. Summarizes data and determines trends based on analyses of historical information regarding service contracts and warranties to identify problems and improve overall performance. Assists in finalizing the preparation of bids, process specifications, progress reports and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved. Conducts contract, licensing, and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications. Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. Prepares bids, processes specifications, progress and other reports. Advises management of contractual rights and obligations. Compiles and analyzes data. Maintains historical information.QualificationsPreferred Qualifications:Basic Qualifications:This position requires a Bachelor’s degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience.In the absence of a degree, 9 years of relevant experience is required.At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other propel us all higher, again and again.Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution Tuition reimbursement Life insurance and disability coverage And moreApply now and be part of the team that’s redefining aerospace, every day.United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link to read the Policy and TermsQualification:United Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.Thank you for your interest in a career at United Technologies! We will soon upgrade to an improved job application system to simplify the apply experience. You will still be able to apply to any of our current job openings through December 18, 2018. On January 2, 2019, our new and improved job application system will launch; please check back on that date to see all of our job openings.
Vacancy expired!